Job Opportunity at Teclab Management Services Limited

Role Target

• Providing highest quality of business performance management using the knowledge of products, services, systems & procedures to make informed decisions and maintain profitable customer relationships.

Role Expectation

• The BM is to manage the entire Business Unit by developing, strategizing, sourcing for clients, building relationships, Marketing and directing the other units towards target achievements:
• Manage and oversee operations, maintenance, administration, and improvement of customer service
• Direct collection of monthly service charges, and deposits and payment of insurance premiums, taxes, and incurred operating expenses.
• Purchase and maintain supplies and equipment.
• Prepare and administer contracts for provision of services such as cleaning, maintenance, and security services.
• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
• Prepare detailed budgets and financial reports for Management
• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of the Business.
• General Accounting / accountability and reconciliation skills are very essential
• Extensive knowledge of Customer conversion and retention
• Attention to Detail
• Business Performance Management
• Business Process Design and Re engineering
• Must be very creative
• Strong networking skills
• Presentation skills
• Public Relations Management
• Fraud Detection and Control
• Attitude: Must be Friendly, honest, transparent and diligent in all dealings.

Job Specifications
(Experience & Training):

• First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.
• Relevant Experience in similar organizations and at least 5 years track record.