Information Technology Vacancy at The Norwegian Refugee Council (NRC)

Tasks and Responsibilities

• Provides basic assistance, information and/or training to staff on ICT policies and procedures including hardware and software.
• Identifies ICT problems, develop and implement technical solutions.
• Maintain an accurate asset management system and documentation at Country office level
• Adheres to NRC ICT policies and procedures, handbooks and guidelines.
• Ensure anti-corruption, transparency and cost efficiency principles in all processes.
• Will also be Roving and providing NRC with internet setup in new bases.
• Will be providing other bases with ICT Support.
• Ensure ICT equipment’s, hardware, software and other resources are made available and well maintained
• Troubleshoots, diagnoses problems, implements corrective action & procedures, monitor and facilitate repairs.
• Sets up and configures general hardware, peripherals and accounts assigning security level;
• Monitors, operates, and maintain a reliable internet and network system (connectivity, assigning access level…),
• Implement NRC filling system (electronic files) at country level
• Provide IT support and capacity building to users on hardware, software, peripherals and other ICT resources (internet, e-mail, intranet…)
• Maintain an accurate asset register and ensure all items are properly tagged.
• Ensure proper handover, including signatures for all mobile equipment’s.
• Ensure proper filing of all documents relative to assets management as per NRC policy (Loss and damage report).

Qualifications

• At least 2 years’ experience from working as an ICT Officer in a humanitarian/recovery context
• Documented experience in related to network management
• Degree in Computer Science, ICT or related degree
• Professional qualification in Networking, Programming
• Masters will be an added advantage
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal
• Very good knowledge of Microsoft Office, especially Excel and Word
• Must be able to work under pressure

Context/ Specific skills, knowledge and experience:

• Good knowledge of Nigeria context (internet services, Networks, software/hardware authentication)
• Office organization skills,
• Computer skills (Microsoft Office)
• Good communication skills
• Fluency in English, Hausa is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

We offer
Commencement: ASAP

Contract period: 2 month with possibility of extension

Salary/benefits: According to NRC’s directions

Duty station: Abuja