Engineering Career Opportunities at 9Mobile

Job Summary
Manage and oversee all network operation activities of assigned region, ensure strict compliance to guidelines on change execution and manage the regional field team to effectively oversee all routine and corrective maintenance.
Principal Functions

• Manage the regional access, power and transmission availability; optimise diesel delivery and consumption, spares and consumables to reduced OPEX as well as effective vendor management, contract enforcement, SLA and penalty application.
• Manage quality network growth in assigned region by ensuring there is a good handshake with Etisalat Planning, Implementation and vendors EOT teams.
• Ensure the regional team conduct timely and qualitative PAT programs, RFS and PAC as per the approved company process, as well as on-air announcement once the minimum acceptance criteria met.
• Manage incidence report for top management use, address issues highlighted in the individual cluster weekly report and generate monthly reports to guide management decision making.
• Ensure proper audit, inventory and documentation of both active and passive equipment at all sites in the region.
• Manage the Regional EOT and FMOP bi-weekly and monthly meetings with relevant stakeholders for network availability and team performance improvement
• Develop enhanced programs for effective preventive and routine maintenance for all nodes and network element in the region.
• Ensure seamless/effective Capex/Opex replacement project as at when due in the region.
• Ensure FMOP team supervision, spot checks, confirmation and sign-offs of all JCF to checkmate vendor team for effective execution of the schedule accurately
• Manage change requests, faults escalation and resolution and ensure TTs are correctly/accurately closed through the regional field team
• Manage the human and material resources across the region and ensure staff development as well as fostering team work spirit and effective communication.
• Ensure your team perform regular and strict follow up with colo outages for effective/timely fault resolution within the agreed SLA and mitigate re-occurring outages as well as any other duties as assigned by the Head, Field Operations.

Educational Requirements
First degree in Engineering or a related field

Experience,Skills & Competencies

• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
• Control Network Technologies
• Radio Access Technologies
• Delegation/ Supervisory
• Influencing and Negotiation
• Communication
• Teaming
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Job Summary
Monitor and manage BSS site construction activities from start up to commissioning/acceptance in assigned region
Principal Functions

• Supervise the end-to-end deployment process of target BSS sites and ensure strict adherence to the processes and procedures
• Carry out technical site survey of new and existing BSS sites in line with deployment processes
• Supervise the installation teams in conducting feeder and antenna line verification test (VSWR, DTF,).
• Conducting other test as may be required for a good quality of green field and colocation site.
• Monitor and give status updates on the capacity of the critical areas relating to growth in either radio, transmission (microwave and fibre needs) and core.
• Assist in gathering required documentation and information on sites deployed in assigned regions and resolve issues (radio, core and transmission)
• Work with vendors to resolve any issues that may cause delay on the sites and escalate where necessary for quick resolution
• Prepare status reports on vendor activities, gather data and provide up to date reports on all BSS sites Manager, 2G/3G.
• Monitor and highlight potential blocking points in the BOQ which could lead to serious delays of the RAN.
• Ensure all health and safety requirements are adhered to by contractors/vendors.
• Perform other duties as assigned by the Manager, 2G/3G

Educational Requirements
First degree or equivalent in Electrical Engineering.

Experience,Skills & Competencies

• Three(3) to Five(5) years post NYSC relevant work experience
• Business Application Knowledge
• Engineering Installation
• Engineering Inspection
• Personal Effectiveness
• Accountability
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Job Summary
Coordinate and monitor network related issues, track network changes and assist with the resolution of all network issues.
Principal Functions

• Generate reports on fault management issues on the network as required.
• Follow up on execution of work orders/change requests and escalate issues when necessary
• Liaise with other service providers on network outages (Colocation service providers, lease lines and interconnect service providers, etc.)
• Follow up with teams/vendors responsible for tracking and resolving faults.
• Assist in providing reports for service outages and recommend follow up actions.
• Review network trouble ticket reports against SLA and recommend follow up actions.
• Participate in investigating causes for major service outage and follow up on ensuring the issues are properly resolved
• Co-ordinate and follow up on trouble tickets raised in the network.
• Evaluate and treat escalated customer complaints via ticket handling platforms.
• Perform other duties as assigned by the Head, Network Operations Centre

Educational Requirements
First degree or equivalent in Electrical Engineering

Experience,Skills & Competencies

• Two (2) years post NYSC work experience
• Network Availability and Capacity Management
• Network Administration
• Microsoft Office suite
• Network Surveillance/monitoring tools (advantage)
• Personal Effectiveness
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work