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  • Posted: Sep 20, 2016
    Deadline: Oct 3, 2016
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    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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    General Manager, Regional Operations

    Job Description

    • To operationalize and implement MTNN’s regional operations strategy within the regional environment and ensure that regional sales targets and service levels are achieved.
    • To drive compliance and enhance MTNN’s corporate image and reputation by driving/championing the External Management Stakeholder Strategy.
    • Extract value from what we already have through cross-functional/and or regionally focused activities such as: multi-functional business optimisation, contracts review and negotiation, cross-functional capital/budget efficiency projects etc.
    • Innovation - identifying and taking advantage of new cross-functional business opportunities, e.g., through nurturing new business opportunities, products launched, product/process innovation, structural changes, etc.
    • Maintain leadership in the ICT/Digital industry by influencing state legislations & policies, participating in state level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
    • Enhance/expand MTN’s role in the larger national and ecosystem through participation as thought leader, executing regional/local CSR projects, involvement in (inter)industry non-ICT policy & think-tank activities, data analysis, reviews, etc.
    • Cross-functional people leadership activities: coaching, staff development and motivation, employee networks mentorship/support, cross-division employee engagement projects, faculty roles, talent mentorship, etc.
    • Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership/execution as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at Excom) etc.
    • Facilitate the execution of the ROM Governance Structure and escalate variances promptly to the Sales & Distribution Executive.
    • Identify and implement innovative, disciplined, and continuously improving business processes and systems in the region.
    • Evaluate need and recommend opportunities for business development and expansion in the region.
    • Develop weekly/monthly reports to track metrics/measures and monitor regional performance to ensure achievement of set targets.
    • Review and evaluate regional performance on a continuing basis and provide direction for modification of systems and/or implementation of new systems.
    • Support, communicate, reinforce, and defend the vision, mission, values, philosophy and culture of the organisation.
    • Establish processes/standards and evaluation of systems and technologies with regards to customer experience.
    • Anticipate and effectively deal with issues that could enhance the region's opportunities or adversely impact business results.
    • Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across the region.

    Job Condition:

    • Normal MTNN working conditions

    Experience & Training     

    • First  degree in related  discipline / Masters advantageous
    • Fluent in English and language of country preferable
    • Possession of a post graduate degree in a relevant discipline will be an added advantage.
    • 12 years working experience which includes:
    • Senior management track record of 3 years or more
    • 3 years’ experience  in relevant industry/sector (FMCG/ Telecommunications/ Retail Banking/ service industry context)
    • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
    • Worked across diverse cultures and geographies
    • Retail/ Distribution planning
    • Continuous education on GSM marketing and distribution (non-technical)
    • Leadership skills
    • Basic GSM Training
    • Basic Telecommunication Fundamentals
    • Internal conferences on telecommunications and consumer trends
    • Relationship Management
    • Business Law

    Minimum Qualification     

    • BA, BEd, BSc or HND

    Method of Application

    Interested and qualified? Go to MTN Nigeria on careers.mtnonline.com to apply

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