• Job Vacancy at a Quick Service Outlet Chain - Hamilton Lloyd and Associates

  • Posted on: 16 September, 2016 Deadline: 21 September, 2016
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  • Hamilton Lloyd and Associates - Our client, a Quick Service Outlet chain with over 25 years of experience in providing rich pastries, Nigerian and continental dishes for the family. Due to internal expansion; they are looking to hire the services of:

    Outlet Manager


    Job Summary

    • The Outlet manager shall ensure that the Outlet operate efficiently and profitably while maintaining their reputation and ethos.
    • He/she must coordinate a variety of activities, whatever the size or type of the outlet; and are responsible for the business performance, quality standards and health and safety of the Outlet.
    • Combining strategic planning and day-to-day management activities, the role is both business-like and creative, particularly in terms of marketing and business development.

    As an Outlet manager you’ll need to:

    • Take responsibility for the business performance of the Outlet.
    • Analyse and plan Outlet sales levels and profitability.
    • Organise marketing activities, such as promotional events and discount schemes.
    • Prepare reports at the end of the shift/week, including staff control, food control and sales.
    • Create and execute plans for department sales, profit and staff development.
    • Set budgets or agree them with senior management.
    • Plan and coordinate menus.
    • Coordinate the operation of the Outlet during scheduled shifts.
    • Recruit, train, manage and motivate staff.
    • Respond to customer queries and complaints.
    • Meet and greet customers, organise table reservations and offer advice about menu.
    • Maintain high standards of quality control, hygiene, and health and safety.
    • Check stock levels, order supplies and prepare cash drawers and petty cash.

    Required Qualification and Experience

    • Degree or HND in relevant course
    • Minimum of five (5) years’ work experience in the Food Industry

    Additional Requirement:

    • Excellent interpersonal skills for diplomatically handling staff and customers.
    • Strong written and oral communication skills for managing business administration and personnel matters.
    • The ability to cope under pressure.
    • Good business awareness for achieving successful performance.
    • Team working skills to be able to lead a team and be a part of it.
    • Strong planning and organisational skills to run a streamlined operation.
    • The ability to work independently and confidently to make your own decisions.
    • Problem-solving ability to resolve issues as they arise.

    Method of Application

    Applicants should send their CV's to: preye@hamiltonlloydandassociates.com kindly make the subject of the mail the job title.

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