• Fresh Vacancies in the Hospitality Industry Via Bradfield Consulting

  • Posted on: 5 September, 2016 Deadline: Not Specified
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  • Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest is looking to recruit a Head Accountant,Assistant Housekeeper/Housekeeping Supervisor,Guest Relations Manager.

    Head Accountant

     

    The role will be focused on Fixed asset, Revenue, Costing, payables, Purchases, Weekly retirements and Revenue center supervision.


    RESPONSIBILITIES

    • Daily review and reconciliation of Peachtree with Opera; Using Occupancy reports generated by the Night Auditor.
    • Maintains all Revenue ledgers in Opera and Peachtree
    • Daily review and updates of cash registers after the night audit job and posting of all unposted cash receipts into Opera and Peachtree
    • Updates all outlets revenue ledgers both on Opera and Peachtree, attend to daily internal audit queries after consultation with the Accountant
    • Updates the company asset schedule with new purchases according to each class of asset, keep the asset purchase documents for easy referencing
    • Coordinates the movement and the removal of any asset in a professional way that is acceptable in the hospitality industries
    • Coordinates and report end of month asset and stock counting exercise.
    • Recognize and recommend actions on obsolete, shortage and mixing items after each counting exercise
    • Coordinates Departmental purchases with the Storekeepers/Store supervisor and handles all the retirements of the weekly purchases with the internal audit and purchase officials.
    • Updates in all the relevant ledgers i.e, cost of sales Housekeeping ledgers, Cost of Sales Kitchen ledgers, Cost of Sales Repairs and Maintenance, DSTV and etc
    • Receipts of all vendors invoices from Admin and the Accountant, send them to Internal Audit, GM ,accrue them into their respective ledgers and gather them to the accountant in table format
    • Follow-up of Stock Issue from the Store, agreeing on kitchen requisition with the kitchen stock balances and agreeing with the captain orders with the Sales invoices
    • Supervises asset coding and renumbering
    • Post all management kitchen consumption into the Peachtree which the night auditor could not ascertain before he closes
    • Bank Reconciliation; first bank accounts
    • Custodian of general float (petty cash), do all payments by following all the pre and post procedures


    SKILLS AND COMPETENCIES

    • Good personal presentation and professionalism
    • Good organization and prioritization skills
    • Strong administrative skills
    • Good verbal and written communication skills


    EDUCATION AND EXPERIENCE

    • A minimum of 5 supervisory years experience
    • A minimum of 8 years total work experience
    • A chartered accountant
    • Must have a first degree in accounting or similar field.
    • A good knowledge of Peach tree accounting Software or similar ERP

    Assistant Housekeeper/Housekeeping Supervisor - Serviced Apartments

     

    Your main responsibilities will be to assist the Executive Housekeeper in ensuring that rooms are cleaned and prepared to our high standards by supervising the team of room attendants.


    RESPONSIBILITIES

    • Preparing the daily list of rooms to clean and prepare, checking rooms, ensuring we have sufficient supplies etc you will also be required to help with the cleaning and preparation as required.
    • To supervise all housekeeping operatives and ensure high standards.
    • To ensure all activities are logged at every shift, not limited to lost and found items.
    • All other duties assigned by the Executive Housekeeper.
    • Assist Executive Housekeeper in maintaining a monthly linen inventory


    SKILLS AND COMPETENCIES

    • Good communication skills both written and verbal, with the ability to complete relevant paperwork.
    • Planning and organizational skills
    • Experience of using a variety of cleaning equipment and Products.
    • Previous supervisory experience


    EDUCATION AND EXPERIENCE

    • A minimum of OND/HND in any discipline and at least 5 years’ experience in the hospitality industry
    • Formal training from any hospitality college will be an added advantage.
    • A total of 7-year working experience is required.

    Guest Relations Manager

     

    You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.


    RESPONSIBILITIES

    • Ensure and provide flawless, upscale, professional and high-class guest service experiences
    • Analyze customer feedback and provide strategic direction to continuously improve overall rating
    • Respond to guests needs and anticipate their unstated ones
    • Expect and react promptly to guests’ requirements and inquires
    • Actively listen and resolve guests’ complaints
    • Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)
    • Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
    • Promote all amenities, conveniences and programs offered
    • Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
    • Appraise team’s performance and produce reports
    • Examine activities logbook, assign tasks appropriately and implement control schedule daily


    SKILLS AND COMPETENCIES

    • Good communication skills both written and verbal, with the ability to complete relevant paperwork.
    • Planning and organizational skills
    • Previous supervisory experience


    EDUCATION AND EXPERIENCE

    • BS degree in hospitality management, business administration or related field
    • At least 5 – 7 years’ experience in the hospitality industry
    • Proven working experience as guest relations manager
    • Working experience in hospitality
    • Adequate knowledge of personalized services principles and processes
    • Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
    • Familiarity with industry’s latest trends
    • Hands on experience with guest relationship management software

    Method of Application

    Use the link(s) below to apply on company website.

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