You are on MyJobMag Nigeria. Go to MyJobMag Nigeria instead.
  • Customer Service Officer (Insurance) at Fosad

  • Posted on: 31 August, 2016 Deadline: Not Specified
  • View Jobs in Insurance View All Jobs at Fosad Consulting
  • Subscribe to free job alerts
  • Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Customer Service Officer in Lagos. The CSO will be responsible for attending directly to clients inquiries.

    Customer Service Officer

     

    Job Description

    • Preparation of Valuation reports.
    • Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
    • Communicate verbally and in writing to answer inquiries and provide information
    • Monitoring of returned direct debit mandate.
    • Attending to customers’ complaints.
    • Registration of incoming and outgoing mails.
    • Preparation of renewable and lapsed policies
    • Creation of customer and contractor codes
    • Collation of customer feedback in respect of our service delivery.
    • Friendliness and error free documentation.
    • Measure Variance from agreed SLA.
    • Provide special training for all employees on customer service.

    Qualifications

    • Minimum HND / B.sc in International Relations, Mass Communication or any related field
    • Minimum 1-2 years work experience

    Skills

    • Advanced Communication skills (English): Spoken and written
    • Moderate IT skills
    • Moderate Business Writing
    • Moderate Negotiation Skills
    • Advanced Presentation skills

    Additional Information

    • Only suitable candidates will be contacted.

    Method of Application

    Interested and qualified? Go to Fosad Consulting career website on www.smartrecruiters.com to apply

    Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about Fosad ConsultingSimilar Jobs
  • Search for jobs by keyword
  • Project and Performance Management Officer at Ensure Insurance Plc
  • Fresh Jobs at Law Union and Rock
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail