• Graduate Recruitment in a Reputable Financial Institution - Workforce

  • Posted on: 31 August, 2016 Deadline: Not Specified
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  • Workforce Management Centre - our client, a reputable financial institution, is recruiting Graduate Front Desk Tellers.

    Front Desk Tellers

     

    ROLE SUMMARY
    Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.

    JOB RESPONSIBILITIES

    • Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
    • Assist customers and resolve complaints by directing them to appropriate desks or supervisor
    • Receive, count and confirm customers cash deposits
    • Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
    • Post all house cheque deposits timely
    • Receive and post all confirmed transactions customer account with proper value dating
    • Process Western Union Money Transfer payments
    • Remit Customs Duty payments received and issue receipts
    • Issue Managers Cheques as approved by Supervisor
    • Process Form M processing as requested by customer and approved by Supervisor
    • Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, Paydirect                         
    • Take service charges as authorized
    • Maintain accurate teller register and other records for easy access of information               
    • Sale of Bank Products
    • Ensure error and fraud free transactions
    • Monitor and ensure proper use of assigned work tools 
    • Prepare and submit daily, weekly and monthly reports as required 
    • Handle any other task or activity that may be assigned by the Supervisor

    EXPERIENCE/QUALIFICATION

    • 0 – 1 year experience  
    • OND/HND in related fields
    • Work experience in other Banks or companies is also a plus
    • Not more than 27 years

    Method of Application

    Qualified and interested candidates should kindly send their CVs to jobs@wfmcentre.com

    Please indicate the position for which you are applying for in the subject line.

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