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  • Posted: Aug 29, 2016
    Deadline: Aug 31, 2016
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    Beautiful, healthy skin and hair is paramount for attractive well-being; this is why our handmade beauty products are made with certified pure organic ingredients and lots of love and care just for you.
    Read more about this company

     

    Customer Service Officer

    Responsibilities

    • Interact with customers over the phone, face to face, by email, or live chat.
    • Effectively manage large amounts of incoming calls
    • Generate sales leads
    • Take orders, calculate charges, and process billing or payments
    • Review or make changes to customer accounts
    • Build sustainable relationships of trust through open and interactive communication
    • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Take the extra mile to engage customers

    Job Requirements

    • Good communication skills
    • Customer orientation and ability to adapt/respond to different types of characters
    • Well-presented, polite and tactful
    • Can handle complaints in a calm manner
    • Have very good IT and Numeracy skills
    • Ability to multi-task, prioritise, and manage time effectively

    Method of Application

    Interested and qualified candidates should forward their CV's to info@adunniorganics.com

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