Latest Job Opening at Telinno Consulting Limited

Job Purpose

• To serve as local Chief Operating Officer, in partnership with group functions. Drives country operations to achieve business goals and optimum client satisfaction.

Duties & Responsibilities
Essential duties/key job roles and responsibilities include but are not limited to the following:

• Responsible for business development, growth, cost effective and timely delivery of the company’s service products in country of operation.
• Responsible for profitability of country operations and leads in identifying, cultivating and soliciting new businesses and relationships.
• Ownership of corporate branding / image, customer relations, optimum client SLA satisfaction and all related issues.
• Provides general oversight of all country activities, manages the day-to-day operations, and ensures a smoothly functioning, effective and efficient organization.
• Ensures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations.
• Assists the Operations Director/Board, by providing inputs to determine Company’s values, mission, vision, strategy and short- and long-term goals.
• Keeps the Board fully informed of county performance and all the important factors influencing it.
• Identifies and informs the Board about trends, issues, problems and activities in order to facilitate policy- making. Recommends policy positions.
• Ensures service quality and organizational stability through development and implementation of policies, standards and controls, values and culture, systems and procedures, and regular evaluation of performance.
• Collaborate and coordinate support functions (HR, IT, Finance) to ensure a work environment that recruits, retains and supports quality staff.
• Promotes value adding/profitable products and services that are delivered in a cost-effective manner, employing economy while maintaining an acceptable level of quality.
• Oversees the financial activities of the organization including budgeting, performance reporting (cash, profit and assets) and audit.
• Works with Board and Group Finance Manager to secure financing to support short- and long-term goals.

Qualifications
Minimum Education:

• B.Sc Electrical / Electronics or Computer Engineering, or any other areas.
• MBA preferred.

Minimum Working Experience:

• 8 years progressive technical and commercial work experience including at least 5 at Senior Management level preferably in a telecommunications industry.
• Excellent knowledge of the B2B customer decision making and procurement processes.

Knowledge, Skills & Attitude:

• Must possess critical competencies in five (5) broad categories: commitment to results, customer centricity, business savvy, leadership and entrepreneurial skills
• The CM manages continuity, change and transition. This individual must be able to know how to influence and enable others.
• This individual identifies relevant information and helps transform this information into individual and organizational knowledge and learning.
• Ability to translate broad goals into achievable steps. To anticipate and solve problems and take advantage of opportunities, being a self-starter and team player.
• Must possess knowledge of, and experience in business development, sales, management and administration, finance and HR.
• Should possess demonstrated experience in integrating and coordinating diverse areas of management.
• Excellent interpersonal, oral and written communications skills – English Language.
• A high level of personal skills is required to make formal, persuasive presentations to groups and to deal effectively with various stakeholders. Strong Networks and Networking skills.

Physical Requirements:

• Satisfactory physical / health status, following medical examination is required.

Working Conditions:

• Extended work hours.
• May require travel - local and international.
• Working under pressure.