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  • Graduate Call Centre Agents at a Telecommunications Company

  • Posted on: 16 August, 2016 Deadline: 30 August, 2016
  • View Jobs in ICT / Telecommunication View Jobs posted same day
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  • A Telecommunications company requires the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in it’s Call Centers in Lagos, Abuja and Port Harcourt in the capacity below:

    Call Centre Agents

     

    Responsibilities

    • Attending to customers over the phone.
    • Providing information and resolving customers’ issues.
    • Escalating customers’ queries to appropriate units for prompt resolution. Capturing customers’ details on the system.
    • Providing products information and advice to customers.

    Qualifications

    • Good University Degree.
    • Must have completed the National Youth Service Corps Programme.

    Requirements:

    • Not more than 28 years of age Excellent spoken English.
    • Fluent spoken Hausa for Abuja.
    • Good communication skill.
    • Excellent interpersonal relations and attitude.
    • Friendly disposition, charming character and amiable personality.
    • Must be computer literate.

    Method of Application

    Applicants should send their resume (preferably with a scanned passport photograph) to: customerservice984@yahoo.co.uk

    Note

    • Preferred location of work should also be indicated with "Lagos CC" or "Abuja CC" or "PH CC" as subject of email.
    • Only shortlisted candidates will be contacted.

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