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  • Posted: Aug 11, 2016
    Deadline: Aug 18, 2016
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    Because Africa’s internet penetration and growth is largely driven by mobile, our vision at Terragon Group, is 'innovation to make mobile meaningful’. We are a digital media company focused on Africa and operating from key markets - Nigeria, Ghana, Kenya, South Africa and India. Made up of three independent but complimentary business units: Terra...
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    Business Development (Sales) Manager - Twinpine

    Job Descriptions

    • Business Development Manager, is a business manager who identifies, develops and manages high revenue accounts with maximum margin profitability within the ‘Charge to Mobile’ operator billing sector.
    • The individual will be responsible for developing a technical documentation program for communicating features, requirements, processes and implementation to mobile operators.
    • Through the deep understanding of operator technology and processes, the candidate will also serve as the internal subject matter expert on operator technology for product and partnership teams.

    Relationship Management/Customer Retention:

    • Formulate, develop, and maintain corporate business engagement with key corporate partners.
    • Maintain relationships with key business partners
    • Developing and maintaining strong relationships within mobile operators.
    • Create appropriate documentation for sales and marketing of products and services to identified partners.

    Marketing Strategies:

    • Identifying new technologies and partnership opportunities for Twinpine and drive execution of same
    • Interface with internal technical and business teams to support daily operations needs for inter-company activities
    • Design, write, illustrate and edit technical documentation, which includes specifications, integrations and instructional documentation as well as informal materials (e.g. press releases, blog posts)
    • Expedite revisions, corrections and changes to previously published documentation
    • Ensure content is clear, concise and in a format best suited for various audiences
    • Meet with other subject matter experts to collect requirements and technical content, and then translate data into a consumable, functional work product

    Corporate image/Publicity:

    • Liaise across business groups to address corporate level project needs
    • Manage large corporate partnerships with Mobile operators for the different regions, with strategic distribution of business developments efforts.

    Revenue generation/market expansion:

    • Analyze local market, gather and provide information and recommendations for business development opportunities
    • Identify, engage potential business partners, develop business plans and support delivery of projects and products
    • Support strategy development and investment executions
    • Implementing lead-nurturing methodologies and systems to increase market-awareness and maintain Twinpine's mind-share within Mobile Operators and greater mobile community.

    Sales and Marketing forecast and Development:

    • Working directly with Sales, Marketing and PMO teams to create compelling mobile use-cases, strategic programs and implementations.
    • Identifying strategic alliance opportunities to help Twinpine scale within the regions.
    • Work with product teams to create innovative product and service proposals through a focused understanding of mobile operator needs and future market developments.
    • Take ownership of multiple, complex projects with minimal supervision and deliver high quality content on time
    • Maintain existing documentation for organization, content, technical accuracy, relevance and style

    Educational Qualifications & Functional / Technical Skills

    • Minimum of Bachelor’s degree in Computer Science or Engineering or equivalent degree/experience. MBA preferred.
    • Understanding of operator infrastructure, and capabilities
    • Excellent writing, proofreading and editing skills and the ability to produce and organize content with a logical flow
    • Experience working in the mobile industry, with demonstrated deep knowledge/hands-on experience in marketing, investments, operations or business development.
    • 5+ years experience in writing technical documentation for a software product or as a technical project manager, solutions engineer, software engineer, technical sales consultant or partner/sales engineer in the telecommunications space
    • Demonstrated ability to do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise documentation
    • Demonstrated ability to meet multiple, tight deadlines
    • Ability to handle the pace and ambiguity that comes with working in a start-up environment
    • 3+ years' work experience in business development, sales, customer relationship management in a New Media Agency
    • Previous experience working at mobile devices makers or leading network operators is preferred
    • Great problem solving and analytical skills
    • An effective team player with excellent communication and interpersonal skills
    • Excellent PowerPoint and Excel skills

    Method of Application

    Applicant should send their Application and CV's to: talentresources@terragonltd.com

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