• Jobs in a Healthcare Company via Teclab

  • Posted on: 1 August, 2016 Deadline: 22 August, 2016
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  • Teclab Management Services Limited - Our Client a leader in the Health Industry, requires the Services of:

    Call Center Nurse

     

    Job Description

    • Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.

    Task Complexity
    You are expected to contribute meaningfully with the following duties:

    • Answering product and service questions; suggesting information about other products and services.
    • Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.
    • In charge of the dispatch of Ambulance.
    • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

    Job Specific Competencies (Skills/ Knowledge/ Attributes):

    • Good Listening Skills
    • Good People Skills
    • Good influencing and problem solving skills
    • Telephone Skills
    • Ability to learn fast
    • Ability to work under pressure
    • Data Entry Skills

    Requirements

    • Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.
    • Minimum of 3 Years’ Experience in a similar role.

    Method of Application

    Applicants should send their Application Letters and Curriculum Vitae to: hr@teclab-ng.com

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