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  • Posted: Jul 23, 2016
    Deadline: Not specified
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    In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the...
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    Collector, Tele-Recoveries

    Job ID: 522362
    Location: Victoria Island, Lagos
    Job Function: Risk
    Regular/Temporary: Permanent

    Job Description

    • Contacting delinquent loan customers to negotiate payment schedules that are acceptable to both parties.
    • Contact through telephone, letters, and indirectly through collection agencies and attorneys.
    • Negotiating & attaining acceptable payment arrangements with clients for accounts queued /allocated to collector.
    • Preparing Reminder/Warning letters and/ E-mails to customers
    • Recording excerpts of customer interactions made on WCS/CACs
    • Ability to identify ,analyse and forecast delinquency trends noticed in assigned buckets
    • Carrying out basic account reconciliations and explanations  required to satisfactorily close out customer queries or complaints with minimum supervision..
    • Chasing late payments, following up on promises to pay/ insurance company for claims where applicable
    • Tracing debtors who skip/change employment without informing the bank.

    Qualifications and Skills

    • Minimum of a second class Degree from a reputable university
    • Well organised with minimum supervision
    • Ability to work to deadlines
    • Good negotiating skill
    • Highly numerate
    • Ability to multi task
    • Computer skills

    go to method of application ยป

    Collector, Tele-Collection

    Job ID: 522361
    Location: Victoria Island
    Job Function: Risk
    Regular/Temporary: Permanent
       
    Job Description

    • Contacting delinquent loan customers to negotiate payment schedules that are acceptable to both parties.
    • Contact through telephone, letters, and indirectly through collection agencies and attorneys.
    • Negotiating & attaining acceptable payment arrangements with clients for accounts queued /allocated to collector.
    • Preparing Reminder/Warning letters and/ E-mails to customers
    • Recording excerpts of customer interactions made on WCS/CACs
    • Ability to identify ,analyse and forecast delinquency trends noticed in assigned buckets
    • Carrying out basic account reconciliations and explanations  required to satisfactorily close out customer queries or complaints with minimum supervision..
    • Chasing late payments, following up on promises to pay/ insurance company for claims where applicable
    • Tracing debtors who skip/change employment without informing the bank.

    Qualifications and Skills

    • Minimum of a second class degree from a reputable university
    • Well organised with minimum supervision
    • Ability to work to deadlines
    • Good negotiating skills
    • Highly numerate
    • Ability to multi task
    • Computer skills

    Method of Application

    Interested in these positions, apply online on Standard Chartered Bank

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