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  • Posted: Jul 14, 2016
    Deadline: Not specified
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    Tetra Pak​ is one of three companies in the Tetra Laval Group - a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.​ Every day, across the world billions of litres of water, milk, juice and other liquid foods are consumed. At Tetra Pak, ...
    Read more about this company

     

    Customer Service & Design Manager

    Description

    • To lead Customer Service and Design Handling operations at the corresponding market group.
    • Implement global and cluster DSM strategies.
    • Responsible for related activities and drive cost reduction, improve service levels.
    • Implement Cluster priorities and initiatives in the Demand, Supply and Design area.
    • Drive Customer Service and Design Handling performance
    • Secure order management and design handling process execution
    • Drive performance improvement of customer service and design KPIs
    • Drive implementation of global projects and change initiatives in the market
    • Secure CSR & DD organizational alignment, competence development and resource management
    • Secure customer SC integration and engagement with market company functions
    • Secure alignment between SC and Sales strategies and own SC elements within KA plans
    • Secure CSR participation within KA teams and common agenda with selected customers
    • Secure alignment between market and cluster/global Demand and Supply priorities
    • Support end to end SC performance improvement on all focused SC KPIs impacted by the market group
    • Drive continuous improvement and process alignment
    • Local order management & design administration process driver
    • Drive continuous improvement of focused KPI’s
    • Drive WCM improvement activities within the CS&D area

    Qualifications

    • University degree in Engineering or Business Administration
    • 3 years managerial experience in FMCG environment (Preferably Supply Chain / Logistics)

    Method of Application

    Interested in this position, apply online on Taleo

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