Jobs at Overland Airways

Job Description

• Take responsibility for the coordination and management of Overland Airways Ado-Ekiti City Ticketing Office.
• Accomplish commercial, sales, marketing and organization objectives by delivering in all key performance indicators.
• Execution of direct marketing, database marketing, telemarketing, business-to-business marketing, customers’ relationship marketing, experiential marketing and field marketing to increase the passengers figure.
• Keep, maintain and update the database of all existing passengers and all prospective institutions in Ekiti state.
• Ensure prompt response to customers’ inquiry and convert prospects to Overland Airways passengers.
• Improve on corporate customers’ acquisition, marketability and profitability by researching, identifying, and capitalizing on new market opportunities; improving market penetration and stakeholders’ engagement.
• Sustains rapport and maintain good relationship with key clients by making periodic visits; maintaining full database; exploring specific needs; anticipating new opportunities.
• Provides timely marketing information by collecting, analyzing and summarizing data and market trends. Ensures regular market research and customers’ insight to support marketing strategy formulation and sales projections
• Maintain professional and technical knowledge updates by participating in educational workshops; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping all information confidential and project the positive image of the organization.
• Contributes to the overall marketing, sales and commercial team effort by accomplishing related results as needed.

Qualifications, Skills and Experience

• University graduate from Business Administration or Marketing with at least 2-3 years working experience.
• Have good knowledge and locations of all key establishments in Ekiti state
• Must be computer literate and have strong passion for success
• Membership of professional association will be an added advantage
• Good knowledge of Marketing concepts, STP- segmentation, targeting and positioning
• Good knowledge of Aviation industry, travel and tour.
• Good Client relationship management
• Sales management, planning and forecasting
• Good knowledge of competition, markets, products and customers analysis
• Customers engagement and experiential marketing
• Brand management and Event management
• Database marketing and Digital marketing
• Excellent presentation and negotiation
• Strong attention to details and excellence-oriented
• Must be market-focused and customers-driven
• Have can do attitude and ability to work with little supervision
• Good customer service and high sense of humour.
• Good communications and interpersonal relations

go to method of application »

Ref: TRO

Job Description

• Successful candidates will be responsible for making reservations and ticketing, fare computation and general travel advisory services for our customers.

Requirements

• B.Sc/HND in any discipline with a minimum of second class /lower credit
• Must have IATA/UFTAA Foundation qualification (available in-house),completion of Basic intermediate or Advanced Airfares & Ticketing diploma will be an added advantage (available in house)
• Must have fair knowledge of Amadeus or Sabre GDS
• Applicants with experience in Travel Agency operations who do not have B.SC/HND are qualified to apply