• Sales Job at Michael Stevens Consulting

  • Posted on: 22 June, 2016 Deadline: 21 July, 2016
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  • Michael Stevens Consulting, is currently seeking to employ suitably qualified candidate, to fill the position below:

    Sales Service Officer (SSO)

     

    Job Description

    • The Sales and Service Officer (SSO) is primarily a client facing role. The job holder has a responsibility to understand customer needs with a view to promote existing customers to appropriate recommendations and cross sell the company’s Prepaid Card solutions.

    Responsibilities

    • Ensuring all customer needs are met and sales opportunities are maximized.
    • Ensuring processes and procedures are completed accurately.
    • Prove a good personal judgment when assessing customer needs, providing confident reasoning on a face to face basis when explaining why decisions have been taken.
    • Build and maintain good relationships with staff through a genuine desire to understand their needs and support them.
    • Uphold high standards of quality and quantity ensuring accuracy of work as well as speed of delivery
    • Engage in conversation with customers, building rapport and asking questions in order to build a better understanding of their needs.

    Requirement/Skills

    • A degree in related field.
    • 2-3 years (or plus) of experience in sales services within the financial/banking sector.
    • Proven ability in customer service and building customer relationships.
    • Ability to identify customer needs and influence customers to take appropriate action to meet their needs.
    • Excellent customer service skills.
    • Strong verbal and written communication skills.
    • Customer driven with a strong focus on quality of service.

    Method of Application

    Applicants should send their Resume to jobs@michaelstevens-consulting.com

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