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  • Job Vacancies at Mercy Corps Nigeria

  • Posted on: 17 June, 2016 Deadline: 30 June, 2016
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    Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors. Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

    Monitoring, Evaluation and Learning Manager


    General Position Summary

    • The country level MEL Manager is a key position dedicated to the technical oversight of a portfolio of programs and the direction of monitoring, evaluation and learning within each of the programs, ensuring there is integration of MEL within the overall program management.
    • S/he will be responsible for cross-cutting programmatic information management, monitoring and evaluation, and ensuring that information collected is reflected upon.
    • The MEL Manager will design the M&E framework for programs then train MEL and program staff to use the tools and systems set out by the framework, ensuring the stated procedures and protocols are followed.
    • This position will also analyze data to provide insight to project team, and to contribute to report writing for the dissemination of findings to a wider audience.
    • S/he will ensure that tools and processes across the entire program are in place, effectively implemented and well synchronized.
    • The MEL Manager will work closely with programs teams in data collection, management, analysis, and reporting, in accordance to the needs of the program. S/he will lead on our coordination with headquarters on MEL issues.

    Essential Job Functions

    Technical Leadership of Monitoring, Evaluation and Learning:

    • Develop program M&E frameworks (M&E Plans and M&E Workplans) during the program inception period in consultation with the program directors/manager and project MEL teams.
    • Contribute to program design to ensure adherence to Mercy Corps’ standards, including the use of standardized indicators and documentation methodologies.
    • Provide leadership and lead on the development, testing, and implementation of M&E Plans, M&E tools, survey design, methodology, data analysis, and other services as may be required for program monitoring and evaluation.
    • Build the capacity of all relevant team members to develop and maintain an excellent MEL system, including the periodic reflection and analysis of program monitoring data.
    • Provide guidance, recommendations, supervision, and leadership to ensure that the M&E systems meet the needs of programs, managers, and senior leadership.
    • Lead the institutionalization of learning in the program structure by supporting program staff to develop feedback loops and accountability systems that enable frequent and regular learning sessions and periodic activity redesigns for continuous improvement.
    • Assist in the recruitment of competent MEL program staff and organize the program teams to perform MEL activities.
    • Resolve technical issues such as sampling methodologies, data quality and integrity in all data collection activities
    • Lead and supervise data collection at the field level: teams are organized and resourced as required, data is delivered as per M&E Framework and according to quality standards.
    • Conduct regular field visits to meet the beneficiaries and coordinate with program teams ensure data is correctly and efficiently captured as well as appropriate and accurate information is obtained.
    • Develop and implement Beneficiary Accountability mechanism.

    ICT Oversight:

    • Develop country -level Information Management System, including the introduction of electronic data collection, to support data collection, analysis and reporting needs which are aligned with the country strategic and annual plan.
    • Establish the MEL and data management system using appropriate ICT for M&E tools and platforms to best serve the needs of the overall program, which is then foreseen to inform and further develop the overall country-level information management system/MEL platform.
    • Address shortfalls in monitoring, evaluation and information management that affects program implementation.
    • Working on other data entry systems as needed and requested by the program teams

    Data Analysis, Learning, and Reporting:

    • Ensure quality of M&E data collection then support program staff on analysis and reporting progress against program indicators.
    • Design data analysis plans for monitoring data in coordination with program teams; technically support MEL staff in producing basic descriptive statics, graphs, and tables from monitoring data as determined in the analysis plan
    • Evaluate descriptive statistics and charts from monitoring data produced by MEL staff. Preform more sophisticated analysis as needed. Share findings in internal and external reports.
    • Maintain a comprehensive schedule of donor funding reports and review project/program reports to ensure that reports contain accurate, clear, and high-quality data and presented in the proper format.
    • Focus on the collection of data and information that is relevant, timely and critical to learning about program progress and effectiveness, and which can better inform the program team on how best to adapt their implementation modalities to an ever changing and complex environment.
    • Include regular reflection and analysis of program monitoring data and evidence-based recommendations in meetings and coordination activities, including the development of systematic feedback loops for learning and adaptive management.
    • Assist program management in the tracking and sharing and integration of ‘lessons learned’ across programs.
    • Gather qualitative information on program services through focus group discussions. Produce reports for distribution to program management based on findings including highlighted gaps and successes in services.

    Strategic Leadership:

    • Provide response-wide leadership, in collaboration with the Country Director and programs director; actively participate in management meetings and strategy sessions and participate in work planning sessions with team members, including the development and review of annual plans.
    • Build a trusted relationship and develop an environment of mutual respect between MEL and program team strive to achieve excellence by providing clear, accurate, and relevant information
    • Build the capacity of all team members to understand and contribute to design, monitoring and evaluation systems, methodologies and requirements including basic surveying and sampling techniques, qualitative monitoring methods, data management, data analysis and visualization, data use, report writing techniques and requirements
    • Promote accountability, communicate expectations and provide constructive feedback .
    • Provide programs team members with information, tools and other resources to improve performance and reach objectives.
    • Contribute to the country team­building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.

    Internal and External Coordination:

    • Provide support to and coordinate between all offices and programs in all aspects of M&E and information management.
    • Coordinate with program MEL staff, Mercy Corps’ HQ-based and regional Technical Support Unit (TSU) on the process of baseline studies, ex-ante, ex-post and midterm evaluation, from the design, implementation and documentation phases.
    • Identify, build, and manage collaborative partnerships with donors, local governments and other stakeholders. Communicate effectively to ensure overall project targets and donor obligations are met.

    Other Responsibilities:

    • Stay up to date on the M&E methodologies used by Mercy Corps as an agency. Integrate these methodologies into work carried out for programming.
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission.
    • Ensure adherence to program management minimum standards in carrying out his/her duties, advising and supporting other staff in the same as required.
    • In cooperation with programs and operations teams plan movement for all field-based MEL team members on a weekly basis.

    Other Duties as Assigned:

    • Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve ­ we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    • Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


    Knowledge and Experience

    • BA/S degree in Development Studies, Research Methods, Statistics, Economics, Social Sciences, Monitoring and Evaluation, Project Management or other relevant field. MA/MS/MBA or equivalent preferred
    • At least 7 years of active MEL work experience required; ideal candidate will have both theoretical and practical background in MEL and skilled in qualitative and quantitative M&E methodologies and techniques.
    • Excellent organizational and communication skills with a demonstrated ability to prioritize tasks, follow procedures, meet deadlines and work independently and cooperatively with team members.
    • Experience managing staff, including preforming performance reviews and implementing capacity building activities
    • Demonstrated training and facilitation experience
    • Experience in designing and implementing MEL Frameworks required
    • Assessment or survey design experience is essential
    • Knowledge of assessment indicators for monitoring and evaluation in disaster contexts, including SMART, SPHERE, and Cluster/Sector specific indicators an advantage
    • Advanced computer skills, particularly in MS Word, Excel, and PowerPoint required
    • Experience with mobile data collections tools like Open Data Kit including Collect and XLSForm design and data management platforms like Formhub or Ona preferred
    • Quantitative skills and experience statistical packages including Stata, R and SPSS is preferred
    • Qualitative skills including designing and leading key informant interviews and focus groups preferred
    • Fluency in English; fluency in Hausa is desired

    Success Factors:

    • The post holder will have strong organizational skills and the ability to interact effectively with international and national personnel.
    • He/she will have excellent communication skills, both verbal and written, and a demonstrated ability to multi-task and process information into action.
    • The successful candidate will have proven experience working with a cross-cultural team and possess capacity building and strong mentoring skills.
    • S/he will demonstrate an understanding of cultural, political and religious considerations in the region.
    • The successful candidate will demonstrate a strong commitment to teamwork and accountability, and make effective communication a priority in all situations.

    go to method of application »

    Monitoring, Evaluation and Learning Officer


    General Position Summary

    • The Monitoring, Evaluation and Learning (MEL) officer will support all aspects of monitoring, evaluation, learning, research, and information management of the GOAL 2 project.
    • The MEL Officer will be responsible for data collection, collation and analysis, supporting research efforts, and documenting of the project’s impact.

    Essential Job Functions

    • Develop a M&E plan to capture key outputs and intended impact of the project, based on project indicators and objectives outlined in the project proposal.
    • Conduct routine monitoring of project implementations to ensure that information is shared and used for continuous improvement of ongoing programs and is incorporated into reports
    • Develop capacity development plans and trainings to government M&E officers to strengthen their capacity on monitoring and evaluation
    • Perform data analysis and present a monthly M&E report to project management and the Gender director
    • Develop project fact-sheets
    • Support in setting up and managing of Management Information System (MIS) also  strengthen the capacity of government officials on the use of MIS
    • Conduct relevant surveys and needs assessments that support the implementation of the project

    Knowledge and Experience

    • Degree in Computer Science, Development Studies, Social Sciences, or relevant field, with a strong foundation in research methods, statistics, measurement, and evaluation
    • Minimum 1-3 years of work experience in the area of qualitative and quantitative M&E methodologies, database management and report writing.
    • Experience in setting up and managing Management information System (MIS)
    • Excellent computer skills, including experience with: Excel, PowerPoint, SPSS, Access, and any other statistical packages.
    • Demonstrated understanding of intermediate and advanced statistics and the ability to summarize, generalize, and make predictions from large data sets.
    • Knowledge of program development, implementation, evaluation, and reporting.
    • Fluency in written and verbal English and Hausa required.

    Success Factors:

    • The successful MEL Officer will have the ability to multi-task, set priorities, and work under tight deadlines.
    • S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps.
    • S/he will take initiative and contribute to team efforts, as well as demonstrate ability to communicate.

    go to method of application »

    Project Finance/Admin Intern


    General Position Summary

    • Mercy Corps seeks to engage interested and qualified candidate for an internship position with the GOAL 2 Project based in Kano state.
    • As part of the responsibilities of the Finance/Admin intern, the successful candidate will undertake finance and administrative duties, working in close collaboration with project staff and under the direct supervision of the Senior Grants & Finance Officer and technical supervision of Mercy Corps in-country Finance team based in Abuja.

    Essential Job Functions

    • Support in the collation, review of all beneficiaries’/vendor payments by ensuring that payments are made on time and in accordance to approved budget
    • Ensure proper documentations of beneficiaries/vendor liquidation of payments are completed on time
    • Support in filling of finance and procurement documents
    • Provide weekly update and monthly financial reports for the tracking of payments, expenditure and activity budget by the Project Manager
    • Effectively assist project staff in making logistics arrangements for project activities including for workshops, training, travel, meetings etc.
    • Work closely with project staff in preparing and managing supplies, includes requisitioning, local purchase and clearance
    • Manage the operation of the office equipment and maintain records of usage and issues
    • Contribute to team effort by accomplishing requested tasks as needed.

    Knowledge and Experience

    • A relevant Degree/HND qualification in Social Science (Accounting, Economics etc) is essential.
    • A demonstrated ability to process information into action as not to delay program activities
    • Ability to use a computer well and knowledge of any accounting software will be an added advantage
    • An interest in learning the finance ethics and donor compliance standards for international organizations is essential
    • Fluency in written and verbal English required.

    Method of Application

    Applicants are encouraged to submit their CV and Cover Letter in one document, addressing the position requirements to:


    All applications must include the position title in the subject line and not more than 4 pages.  Only short-listed candidates will be contacted.
    We are an equal opportunity organization and we strongly encourage women to apply for this position.

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