Job Vacancy at Sunlek Investments

Job Description

• A well-established organization based in Lagos is looking to hire Client Liaison Officers in Abuja and Port-harcourt.
• The Client Liaison Officer’s primary responsibility is to appropriately sell our products and services to prospective customers, building effective robust business relationships whilst doing so.
• He/She will liaise with customers, resolve queries, attend to enquiries driving growth and increasing the market share.
• He/she will also serve as an intermediary between the company, its prospective customers, customers and stakeholders, to meet their needs for information, support and assistance.
  

Main Job Function

• Liaising and maintaining good relationships with customers.
• Calling on prospective customers for the purposes of acquiring new business
• Preparing and submitting proposals to prospective customers
• Address customer satisfaction issues promptly.
• Providing first line product, process and technical support to customers within the region
• Managing queries and enquiries from customers
• Manage and report on product issues to ensure customer satisfaction, productivity and control costs in line with targets set.
• Collate information for budget planning process.
• To prepare Office Annual Plans and budget.
• Recommends Unit budget to Management.
• To ensure that expenditure is incurred within the limits of the sanctioned budget.
• Compiles monthly reports
• Accountable for day-to-day operations of the office including supervisory and administrative functions.
• Maintain communication between staff and the Head Office as well as providing support and guidance to staff.
• Performing other functions as may be directed by the Management

Requirements

• A Degree in a related field, as well as excellent written and verbal communication skills
• Relationship-building skills

Experience/Criteria:

• Excellent MS Office Suite skills
• Minimum of 2 years’ experience within a sales and business development function
• Must have relevant experience (sales, marketing etc)
• Ability to interface with clients and staff
• Ability to work under pressure and meet deadlines
• Good presentation skills and ability to interact with middle and senior management
• Strong organisational skills
• Strong administration skills
• Excellent attention to detail
• IT literate
• Be innovative