- Direct all operational aspects of the organization (Customer Service, Human Resources, General Administration, etc) in a manner that supports the achievement of the organization’s social responsibility goals.
- Ensures that the organization’s vision is fully understood, interpreted and translated into achievable operational plan.
- Drive the development and implementation of the service plans for the organization
- Provide an enabling environment for the delivery of the organization’s expectations to time and quality.
- Responsible for implementing activities in accordance with project or activity budgets
- Develops work plans, budgets and progress reports to ensure that all areas of work performance or departments are properly staffed and directed.
- Provide training, coaching, development and motivation to bring out the best in each team member.
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