We have been mandated by a client of ours to source for a phenomenal individual to fill the role of Financial Administrator/PA. Our client is a leading global financial institution offering Life Assurance and Short-Term Insurance services and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients' needs.
Key Focus
This role provides PA support to a senior Manager and is individually accountable for
- Achieving results through own efforts. In general accountable for the PA support to the CFO.
- Accountable for all responsibilities of the Secretary and PA as well as the following:
- strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage);
- often accountable for the resolution of escalations without the involvement of the senior manager; strong understanding of the business unit and associated OMA structure;
- acts as an ambassador for the Business Unit;
- advanced skills in minute taking and developing non-standard reports, minutes presentations and correspondence; high level of ownership and independence;
- accountable for completing tasks of a personal nature on behalf of the senior manager; high level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.);
Key Responsibilities and Accountabilities
• Manages queries on behalf of manager and performs delegated tasks.
• Ensures senior is equipped with necessary documentation to proceed with meetings.
• Manages diaries.
• Provides department with support in relation to arranging functions venue bookings making travel arrangements when necessary
• Maintains confidentiality of information
• Could be accountable for the management of a budget or significant spending on a budget.
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time tasks and output quality for periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
• Maintains professional internal and external relationships at management level.
• Builds and maintains relationships with suppliers and venue coordinators.
• High level of contact with external parties stakeholders and clients / customers (Company CEOs Executives etc.).
Key Result Areas
Personal Effectiveness:
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
Relationship Building:
• Maintains professional internal and external relationships, at management level.
• Builds and maintains relationships with suppliers and venue coordinators.
• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
Qualifications
Gmail
Yahoomail