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  • Job Opportunity at Brookspharma Nigeria Limited

  • Posted on: 19 May, 2016 Deadline: 15 June, 2016
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  • Brookspharma Nigeria Limited, seeks a qualified candidate to fill the position below:

    IT Technical Support Officer

     

    Responsibilities

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Support the warehouse supervisors with additional information from the database
    • Participating in defining future processes and translating into functional requirements
    • Categorize issues and escalate where necessary to the appropriate next level
    • Provide solutions for equipment failures like scanners, printers
    • Prepare system and performance tests
    • Monitor installation of software delivery notes and test bug fixes
    • Planning and undertaking scheduled maintenance upgrades
    • Talking to clients and computer users to determine the nature of problems
    • Responding to breakdowns
    • Investigating, diagnosing and solving computer software and hardware faults
    • Repairing equipment and replacing parts
    • Supervising junior engineering and technical staff
    • Agreeing timescales
    • Obtaining replacement or specialist components, fixtures or fittings
    • Checking computer equipment for electrical safety
    • Maintaining records of software licences
    • Managing stocks of equipment, consumables and other supplies.

    Qualifications

    • Bachelor's Degree in Computer Sciences, Information Technology and any other related field.
    • At least 3 years’ experience in an IT support role.
    • A recognized IT certification.

    Key Skills:

    • Technical skills
    • Organizational skills
    • Interpersonal skills
    • Communication skills
    • Patience
    • A meticulous and methodical nature
    • A logical mind
    • Capable of working well under pressure
    • Enthusiasm to be continually learning

    Method of Application

    Applicants should forward their CVs to bassey.uzoma@brookspharma.com.ng

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