• Latest Job Vacancy at VoguePay

  • Posted on: 17 May, 2016 Deadline: 31 May, 2016
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  • VoguePay.com, a leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online. We hereby require application from suitably qualified candidate to fill the position below:

    Customer Support Staff


    Ref No: VPCS16

    Job Description

    • Must be effectively manage different communication channels
    • Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc.
    • Research, prioritize and resolve customer issues in timely and accurate fashion
    • Maintain documentation of customer inquiries and responses for future reference.
    • Direct or route customer calls to appropriate personnel for assistance.
    • Handle dissatisfied customers in a polite and professional fashion.
    • Track and follow-up all customer requests in a timely manner.

    Skills and Requirements

    • Must be able to work with minimum supervision, whilst being team oriented, hardworking and innovative.
    • Must be able to work under pressure.
    • Must be able to work with or without supervision.
    • Must be learnable and teachable.
    • Must have Customer Relation skills.
    • Must be creative and initiative.
    • Must use the position applied for as the subject of application.
    • Possess minimum of B.Sc/HND.
    • Must not be more than 28 years of age.

    Method of Application

    Applicants should send their CVs and portfolio (as a link or attachment) to careers@voguepay.com with the email subject "VPCS 0516."

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