Front Desk Job at S&S Hotels and Suites
Posted on: 11 May, 2016
Deadline: 30 May, 2016
View Jobs in Hospitality
View All Jobs at S&S Hotels and Suites
If you have not been getting our emails, check your Spam folder folder on Yahoo or Promotions tab on Gmail; mark us as Not Spam and add us to your contact list. Learn how to
S&S Hotels and Suites remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.
Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Compile reports on overall customer satisfaction.
- Handle changes in policies or renewals
Method of Application
Applicants should send their applications and CVs to firstname.lastname@example.org
Note: Qualified candidate will contacted for interview
❮ Back to All Jobs
- Know more about S&S Hotels and SuitesSimilar Jobs
- Current Job Placements at Georgias Catering Services Limited
- Accounts Officer at Hilton Worldwide
- Guest Service Representative at Sheraton Hotels & Resorts - Marriott International
- Current Job Placements at Swanky Suites in Grandview
- Restaurant Area Manager - Eastern Region at Eat N' Go Limited
- Waiter/Waitress at Bluelodge Hotel
- Senior Accountng Officer at Swanky Suites in Grandview
- Waiter/Waitress at Westown Hotels