Marketing Job at S&S Hotels and Suites
Posted on: 3 May, 2016
Deadline: 30 May, 2016
View Jobs in Hospitality
View All Jobs at S&S Hotels and Suites
S&S Hotels and Suites remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.
Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Compile reports on overall customer satisfaction.
- Handle changes in policies or renewals
Method of Application
Applicants should send their applications and CVs to email@example.com
Note: Do not call, qualified candidate will contacted for interview.
Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com
, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale
❮ Back to All Jobs
- Know more about S&S Hotels and SuitesSimilar Jobs
- Restaurant Food and Beverage Cost Controller at a Leading Restaurant
- Latest Jobs at Box Residence
- Cost Controller at Lilygate Hotel
- Jobs at BP Business Solutions
- Restaurant & Bar Manager at Nameless Restaurant & Bar
- Sales Manager at Hilton Worldwide
- Accounting Roles at Tusen Consulting Limited
- Front Desk Officer at Box Residence