• Customer Care Job Opportunity at at Zoto Nigeria

  • Posted on: 29 April, 2016 Deadline: 1 May, 2016
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  • Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.

    Customer Support Executive

     

    Job Description

    • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries
    • Handle and resolve customer complaints
    • Obtain and evaluate all relevant information to handle product and service inquiries
    • Organize workflow to meet customer timeframes
    • Direct requests and unresolved issues to the designated resource
    • Prepare and distribute customer activity reports
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions

    Requirement

    • Only applicants with Experience as a Customer Service Representative would be considered

    Method of Application

    Applicants should send their applications and CVs to care@zoto.com.ng

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