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  • Job Opportunity at MultiChoice Africa

  • Posted on: 29 April, 2016 Deadline: Not Specified
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    MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995.

    Other businesses in the group are;

    M-Net (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport). DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Mobile (mobile television content and services), MWEB (internet service provider), DStv Online (delivering entertainment content and services from the MultiChoice family to customers via breakthrough technologies), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group.

    HR Business Partner: Western Region


    Job description

    The key accountabilities, interfaces and measures of this role are further elaborated below:

    Key Accountabilities

    • Contribute to the Regional business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
    • Diagnose business challenges and together with HR COE craft solutions and see through execution
    • Translate business and HR strategy into a clear annual HR operational plan
    • Manage HR strategy execution through In country HR management
    • Implement regional initiatives and strategy
    • Manage the local introduction of new or revised Human Resources Policies and Procedures to support business processes
    • Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation
    • Support the regional management in forecasting and planning the talent pipeline requirements in line with the business strategy
    • Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
    • Facilitate and promote employee engagement and feedback
    • Provide expert advice and coaching to management where appropriate
    • Advice and support line managers in the handling of Employee Relations matters. Support business to resolve conflict at the earliest opportunity
    • Ensure execution of Performance Management philosophy and processes
    • Monitor and analyse regional employment data with recommendations for future action
    • HR Reporting (monthly, training, assessments, projects)

    Key Measures/KPIs

    • Alignment of business objectives to employee objectives
    • The number of interventions successfully implemented
    • 70% employee engagement and low employee complaints
    • The number of project implemented smoothly and effectively.
    • The average time spent on Employee Relations cases.

    Key Internal Contacts

    • MultiChoice Centre of Excellence
    • MultiChoice Regional Director and General Managers
    • MultiChoice Africa Regional Offices (Including joint ventures, franchises and agents)
    • MultiChoice Africa HR Teams
    • MultiChoice Africa employees and Employee Bodies

    Key External Contacts

    • Recruitment agencies
    • HR Vendors


    The incumbent is required to have the following qualifications and experience level:

    • Minimum degree in Human Resources, Business Management or other relevant field.
    • Minimum 6 years in a HR role in a comparable environment, 3 years at senior management


    • The incumbent should have demonstrated the following competencies:
    • Excellent understanding of the various African operations
    • Flexibility to be able to travel
    • Business acumen and delivery
    • Hand-on experience with various Talent Management systems
    • Strong understanding of HR systems
    • Excellent knowledge of labour laws in the relevant countries of operation
    • HR and Company policies and procedures

    Method of Application

    To apply, visit Multichoice Career Page

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