Career Opportunities at 9Mobile

Job Summary

• To ensure the integrity of the revenue stream with primary focus on strengthening and/or building revenue assurance processes controls.

Principal Functions       
Tactical:

• Development of revenue assurance best practices for the company
• Creation of revenue assurance KPI on the revenue assurance/ fraud management tool (Subex).
• Perform root cause analysis of billing issues; follow through to resolution and communicate to appropriate parties.
• Monitoring of system owners to ensure proper set up of system in order to minimize leakages.

Operational:

• Carry out analysis of all referrals received from different sources of intelligence. This includes internal staff and external subscribers via call and the internet respectively.
• Assuring timely and correct transport of all event detail records (EDRs) from points of generation (switches) to points of mediation and billing/rating.
• Liaising with all the relevant teams to ensure that all root-cause documentation is accurately completed, reviewed and approved, in addition to maintaining and updating process documents and templates.
• Detecting and recovering leaked revenues, and providing assurance and confidence to key stakeholders regarding the integrity of the network and business operations.
• Product assurance review of Etisalat's products; risk and control evaluation and building controls to block areas of vulnerabilities.
• Review of prepaid product and services to identify incidences of wrong configuration and / or application of business rules.
• Financial validation of pay out figures for incentives for various sales channels.
• Review of rating for prepaid products and services to ensure accuracy and completeness
• Carry out various analysis such as:
• Forensic analysis
• Risk analysis
• Post-paid short code analysis.
• Short code analysis.
• E-Top up analysis.
• Post-paid usage analysis
• Subscriber balance movement analysis.
• Prepaid staff analysis.
• Analysis of data from different sources.

Educational Requirements       

• First Degree in Computer Science, Accounting, or any science / engineering discipline.

Experience, Skills & Competencies       

• Five (5) to nine (9) years work experience.
• Proficiency with use of data analysis tools (e.g. SQL, ACL, etc)
• Possession of professional qualifications (CISA, ACA, ACCA) will be an advantage

go to method of application »

Job Summary

• Coordinate the planning, design and optimisation of access & Core transmission links to support Etisalat network and services rollout in the assigned region.

Principal Functions        
Tactical:

• Plan, design and optimise Etisalat Nigeria access fiber and Microwave network transmission infrastructure and architecture to cater for the capacity evolution and resilience requirement.
• Provide inputs in the development of strategies and plans towards the national transmission network for Etisalat Nigeria.
• Set future transport network strategies, transport architecture development and network roadmaps in order to meet capacity demands and business targets for OPEX and CAPEX.

Operational:

• Manage and coordinate all activities of planning and design of transmission links to support EMTS network and services rollout in the assigned region ( GERAN, UTRAN & E-RAN)
• Responsible for producing traffic matrix forecast and distribution for various services
• Manage and coordinate planning & design of microwave access and metro transmission link to support site rollout and site upgrade
• Manage and co-ordinate design of transmission links for site (2G,3G,LTE) connectivity and minimize dependency levels of sites in assigned region
• Coordinate the design and planning of microwave and fiber last mile to support IP POI and MGW connectivity.
• Ensure all transmission infrastructure have adequate capacity headroom to support Abis, Iub X2/S1 expansion and optimisation.
• Ensure all line of sight (LOS) survey for transmission links are conducted and approved for site rollout.
• Oversee, Plan and execute transmission projects
• Coordinate the optimisation of the existing access microwave links in the region.
• Prepare Microwave Spectrum frequency utilisation report for NCC reports
• Responsible for daily monitoring of transmission network utilisation/performance with the view of carrying out optimisation as required.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives
• Create and apply necessary processes and procedures to maintain and improve the work efficiency/ performance.
• Monitor and control the budgetary functions of the needs of the unit
• Prepare and submit periodic activity/management reports.
• Perform any other duties as assigned by the Head, Transmission Network.

Educational Requirements        

• Minimum First degree or equivalent in Electrical, Telecommunication Engineering or relevant discipline.
• Postgraduate (MSC) / professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies        

• Six (6) to Eight (8) years' work experience with at least three (3) in a supervisory role
• Understanding of mobile technology backhaul at the access, transport and core network layer
• Must be able to use Pathloss and network traffic analysis software ( U-traffic, NOMAD) for designing & optimising transmission links
• Proven experience in planning, design & engineering of transport and enterprise networks.
• Must have a good knowledge of traffic forecast, capacity planning and IP/MPLS technologies