• Entry Level Jobs at Esty Home Essentials

  • Posted on: 26 April, 2016 Deadline: 20 May, 2016
  • View Jobs in Online Sales / Marketing View All Jobs at Esty Home Essentials
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  • Esty Home Essentials is an online destination for all your home and garden needs. We offer a large selection of products from home wares to furniture and storage. Esty Home Essentials is dedicated to delivering everything you need for a beautiful home right to your door step. We offer you convenience by giving you the avenue to shop from a growing selection of home and garden products in the comfort of your home or office avoiding traffic and unnecessary long queues. We offer various payment options to ensure you have a wonderful and hitch free shopping experience. We accept pay on delivery, direct transfer and secure online payment through Voguepay.

    Strategic Business Developer

     

    Responsibilities

    • Identifying potential corporate partners, negotiating with them and securing mutually beneficial partnerships
    • Maintaining business relationships with new and existing business partners

    Qualification and Requirement

    • Minimum Qualification: OND
    • Preferred Years of Experience: 0-2 Years/ Entry Level
    • An independent, self- starter who loves new challenges and is able to quickly build relationships
    • Ability to proactively develop and implement new initiatives

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    Graphic Designer/Newsletter

     

    Essential Duties and Responsibilities

    • Design of website banners
    • Email marketing templates
    • Direct product photography work done by external vendors
    • User interface designs and implementation
    • Support the company’s overall SEO activities
    • Collaborate with the marketing team to create banner ads and social media materials.
    • Designing, sending out and managing newsletter campaigns.

    Qualifications/Skills

    • Minimum Qualification: OND
    • Strongly skilled in design, typography, grid and layout.
    • A creative design aesthetic that complements revolve and forward’s design aesthetic
    • Ability to work quickly while upholding the highest quality
    • Strong multitasking, prioritization, and organization skills
    • Strong work ethics to excel in a fast paced environment
    • Strong portfolio demonstration
    • CSS
    • HTML OR XHTM
    • Strongly skilled in Photoshop, corel draw or any other relevant software

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    Marketing Representative

     

    Job Description

    • Planning and managing marketing events and evaluating their success
    • Managing all marketing for the company and activities within the marketing department
    • Developing the marketing strategy for the company in line with company objectives
    • Co-coordinating marketing campaigns with sales activities
    • Overseeing the company’s marketing budget
    • Creation and publication of all marketing materials in line with marketing plans
    • Planning and implementing promotional campaigns
    • Manage and improve lead generation campaigns, measuring results
    • Overall responsibility for brand management and corporate identity
    • Preparing online and print marketing campaigns
    • Monitor and report on effectiveness of marketing communications
    • Creating a wide range of marketing materials
    • Working closely with design and digital marketing agencies
    • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
    • Analysing potential strategic partner relationships for company marketing
    • Contributing to the annual sales and marketing plan
    • Carry out market research, competitor and customer surveys
    • Creating and developing new innovative ways to communicate the company message to new and existing customers
    • Strong understanding of current online marketing concepts, strategy and best practice
    • Managing customer the customer acquisition funnel, reporting, including A/B testing

    Qualification and Requirements

    • HND/B.Sc. in marketing or any relevant discipline
    • Candidate must have Good communication skills
    • Candidate should have strong desire to excel in direct Sales and Marketing
    • Convincing attitude and passion to achieve targets
    • Should have convincing power
    • Ability to work under pressure
    • Ability to work in tight deadlines
    • Knowledge of MS Office
    • Self-motivated and proactive attitude towards work
    • A good understanding of measuring return on investment measurement of on-line activity

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    Customer Service Officer

     

    Job Description

    • Assists with complaints and customers, orders, errors, account questions, billing, cancellations and other queries

    Responsibilities

    • Resolve customer complaints via phone, email, mail, or social media.
    • Use telephones to reach out to customers and verify account information.
    • Greet customers warmly and ascertain problem or reason for calling.
    • Cancel or upgrade accounts.
    • Assist with placement of orders, refunds, or exchanges.
    • Advise on company information.
    • Take payment information and other pertinent information such as addresses and phone numbers.
    • Place or cancel orders.
    • Answer questions about warranties or terms of sale.
    • Act as the company gatekeeper.
    • Suggest solutions when a product malfunctions.
    • Handle product recalls.
    • Attempt to persuade customer to reconsider cancellation.
    • Inform customer of deals and promotions.
    • Sell products and services.
    • Utilize computer technology to handle high call volumes.
    • Work with customer service manager to ensure proper customer service is being delivered.
    • Close out or open call records.
    • Compile reports on overall customer satisfaction.
    • Record details of inquiries, comments and complaints
    • Direct requests and unresolved issues to the designated resource

    Qualification and Requirements

    • OND/HND/B.Sc. in English or other relevant discipline
    • Fluent in English language
    • Attention to details and accuracy
    • Good communication skills
    • Stress tolerance
    • Data collection and ordering
    • Listening skills
    • Communication skills- Verbal and written
    • Knowledge of relevant computer applications
    • Knowledge of customer service practice and principles

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    Digital Marketer

     

    Responsibilities

    • Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
    • Design, build and maintain our social media presence
    • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
    • Identify trends and insights, and optimize spend and performance based on the insights
    • Brainstorm new and creative growth strategies
    • Plan, execute, and measure experiments and conversion tests
    • Collaborate with internal teams to create landing pages and optimize user experience
    • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
    • Instrument conversion points and optimize user funnels
    • Collaborate with agencies and other vendor partners
    • Evaluate emerging technologies.
    • Provide thought leadership and perspective for adoption where appropriate.

    Requirement

    • OND/HND/B.Sc.
    • Training or proving working experience in digital marketing
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
    • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
    • Experience in optimising landing pages and user funnels
    • Experience with A/B and multivariate experiments
    • Solid knowledge of website analytics tools (e.g. Google analytics)
    • Working knowledge of ad serving tools
    • Experience in setting up and optimising Google Adwords campaigns
    • Working knowledge of HTML, CSS and Javascript development and constraints
    • Strong analytic skills and data-driven thinking
    • Up-to-date with the latest trends and best practices in online marketing and measurement

    Method of Application

    Applicants should send their applications and CVs to careers@estyhomeessentials.com

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