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  • Job Opportunity at ERCAS™

  • Posted on: 26 April, 2016 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at ERCAS™
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  • ERCAS primarily started off as an Electronic Billing Presentment and Payment System solution of Klug & Heimer Consult. ERCAS became a company of its own after its parent company bundled all its developed Payment Solutions into the ERCAS brand. All payment solutions that are currently under ERCAS have been as a result of intensive market research and product development to best suit customer and business demands.

    ERCAS is an aggregator and concentrator to NIBSS (Nigeria Inter Bank Settlement System), a Shared-Service infrastructure for facilitating payments finalities, streamlining Inter-bank payments and settlement mechanisms, to drive and promote Electronic Payments across the Nigerian Financial Industry.

    Front Desk Receptionist

     

    Job Responsibilities:

    • Carrying out the day-to-day duties of front desk reception.
    • Answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate unit.
    • Maintain a common filing system and files all ERCAS documents.
    • Provide a meet and greet function for ERCAS Solutions’ walk-in clients and successfully communicating company information and providing advice.
    • Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Operations on any significant issue(s).
    • Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists generated will remain the property of ERCAS Solutions.
    • Carrying out any duties that may arise, or as directed, which are in line with ERCAS Solutions policies and procedures.

    Desired Skills and Experience:

    • 2+ years’ experience working in a similar role preferably with a medium or large sized company.
    • Degree in Secretarial Studies, Business Administration or equivalent.
    • Proficiency in Microsoft Office Suite.
    • Customer focused with strong interpersonal and communication skills necessary.
    • Excellent troubleshooting and problem solving skills.
    • Strong organizational skills and attention to detail, with a demonstrated ability to set up an advanced filing system.
    • Demonstrated ability to provide office support functions to ensure efficiency.

    Method of Application

    Interested Persons can send CV and cover letter to careers@ercasng.com

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