• Direct Sales Agents (DSA) in a Commercial Bank

  • Posted on: 25 April, 2016 Deadline: Not Specified
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  • Our Client a leading commercial banking institution requires for immediate employment suitably qualified candidates for the position of Direct Sales Agent in the following locations: Rivers, Bayelsa, Akwa-Ibom and Cross Rivers State.

    Direct Sales Agents

     

    SECTOR: Business Banking
    GROUP: Product Sales
    GRADE LEVEL: DSA
    EDUCATIONAL QUALIFICATION: Ordinary National Diploma (OND)                                              
    MINIMUM RELEVANT EXPERIENCE:   2 years in relevant (sales) job

    PERSONALITY/SKILLS / KNOWLEDGE REQUIREMENTS:

    • Good interpersonal skills.
    • Maturity, confidence(complimented by humility), Poise and presence, sense of humour and emotional stability
    • Good marketing / selling and negotiation skills.
    • Knowledge of basic banking operations and processes / product knowledge.
    • Fair understanding of banking regulations.
    • Fair written and oral communication skills.
    • Knowledge of the Bank’s products and services.
    • Good in PC skills.
    • Knowledge of operating environment and major business transaction dynamics as they relate to the business location.
    • Good customer relations and service excellence skills.
    • Report writing and presentation skills.
    • High level of confidence and integrity.
    • Must possess a good personality to enable him / her relate well with people. Must be patient and self-driven

    MAJOR ROLES & RESPONSIBILITIES:

    • Responsible for opening new accounts and follow-up on outstanding documentation
    • Update and follow up on returned cheques every morning.
    • Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc.
    • Update new deposits and new accounts on the system daily.
    • Responsible for the provision and safe keeping of customers’ information and files.
    • Mobilization of Cheap funds e.g. Savings and current account.
    • Cash pick up from the customer for deposit into their account.
    • Any other duties as assigned by Supervisor.

    REPORTING RELATIONSHIP:

    Directly Reports to: Branch Leader
    Directly Supervises: N/A

    KEY PERFORMANCE INDICATORS:
    • Deposit Base volume (%)
    • Cost of funds
    • Complete and accurate documentation for savings and current accounts
    • Error free processing
    • Customer complaint level.

    Note: All candidates should be resident at locations of choice.

    Method of Application

    Suitably qualified candidates should send their CV to recruitment.ph@michaelstevens-consulting.com with JOB TITLE AND PREFERRED LOCATION AS SUBJECT

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