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  • Posted: Apr 22, 2016
    Deadline: Apr 29, 2016
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    Stern & Kay Consulting Limited was registered in August 2003. We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.
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    Front Desk Officer

    Job Description

    • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    • Hear and resolve complaints from customers or the public.
    • Collect, sort, distribute, or prepare mail and messages.
    • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    • Provide information about services provided.
    • File and maintain records.
    • Transmit information or documents to customers using computer.
    • Schedule appointments, maintain and update appointment calendars.

    Skills and Competencies:

    • Excellent computer skills (Microsoft Office Suite).
    • Proficiency in spoken and written English Language.
    • Friendly, warm and compassionate personality.
    • Proficiency in word structure and composition.
    • Excellent Administrative skills and experience.
    • Proactive, smart and result oriented.

    Qualifications/Requirements

    • A good HND/ B.Sc degree in relevant field
    • 1-3 years' experience relevant front desk or customer service experience.
    • Proximity of applicants to Victoria Island will be added advantage.
    • Candidates must be female.

    Method of Application

    Applicants should send their Application letter and CVs to recruitment@sternandkay.com.ng

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