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  • Posted: Apr 15, 2016
    Deadline: Apr 20, 2016
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    powerHQ, we are an eco-friendly, tech-savvy solution driven Retail Company based in Lagos, Nigeria. We offer online sales of Data Bundles, Inverters, Batteries and other power products that solve our real power problems. All our products are suitable for Nigeria. Installation services for products requiring Professional installations are done by our engineer...
    Read more about this company

     

    Customer Service Representative and Operations Executive

    Job Type: Contract
    Qualification: SSCE/Distant Learning Students/Open University Students
    Location: Ogba, Lagos
    Job Field: Customer Service/ Operations
     
    Responsibilities

    • Will be the first point of contact with customers on the phone.
    • Receive and resolve customer’s complaints.
    • Educate customers about our products and services.
    • Attend to SMS and BBM communications with customers.
    • Be friendly at all times when attending to customers.
    • Work on rotational shift cycles.

    Desired Qualities

    • Good command of English language; spoken and written
    • Comfortable with touchscreen phones (Android & Windows)
    • Friendly outgoing personality
    • Good analytical instincts and attention to details.
    • Ability to work in a team
    • Ability to multitask in a fast paced environment.
    • Lives close to Ogba, Lagos.

    Qualification

    • SSCE/Open University Student/ Distant Learning Students. (University graduates are not invited to apply)

    Method of Application

    Applicants should click HERE to Apply (Email Applications will NOT BE considered);

    Note:

    • Only shortlisted candidates will be contacted.
    • Applications close 20th April, 2016.

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