Job Vacancy at Huawei Technologies

- Customer service management for smart phone, tablet, data card, mobile wifi, CPE, router, etc.
- Expand onsite service network coverage and logistics, optimize spare parts supply to meet TAT KPI
- Manage call center, social media support platform, service quality and customer satisfaction, increase service branding and awareness, gather service creative idea and implement
- Manage processes and business control of customer service, and proactively work with cross-groups to drive quick solution