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  • Latest Job at Catholic Relief Services (CRS)

  • Posted on: 21 March, 2016 Deadline: Not Specified
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    Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs. Therefore, strengthening the capacity of these partner organizations is fundamental to our approach in every country in which CRS operates. CRS re-established its presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.

    Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator


    Job Description

    This position will manage, strengthen, and provide strategic direction to the Nigeria Country Program MEAL system, ensure cross-learning in MEAL among projects, build the capacity of MEAL staff, and support the roll-out and implementation of the new MEAL policies and procedures. The MEAL Coordinator will be responsible for coordinating MEAL activities. The MEAL Coordinator will work closely with MEAL leads of various projects, program teams and partner staff to develop high quality monitoring systems and tools which address indicators set out in project proposals. He/she will ensure that accountability and learning from projects is systematically captured and used throughout the country program. He/she will also take learning needs into account, and develop and conduct capacity building for MEAL and program staff, with support of the DCR. The MEAL Coordinator will coordinate the implementation and maintenance of the country program learning agenda. The MEAL Coordinator will also work closely with the DCR to ensure that the Nigeria program complies with the agency’s regional and global MEAL systems and standards.
    MEAL Coordinator is expected to have a high level of self-initiative and use critical thinking skills to identify and fill gaps. The MEAL Coordinator should also have the ability to work sensitively and positively with programming teams and promote a learning environment – success of the post relies on this. 

    Specific Responsibilities 

    1.      MEAL Strategy & Design

    • Ensure that the Nigeria Country Program MEAL systems are in compliance with CRS’ global and regional MEAL policies, procedures, standards, and strategic initiatives
    • Provide strategic direction for the development and maintenance of MEAL
    systems, and the roll-out of new initiatives
    • Support  the project MEAL and project management
    teams, /working group members in the design and implementation of assessments, gender analysis, stakeholder analysis, organizational capacity assessments, and other pre-program data collection and analysis
    • Provide strategic high level feedback, analysis and interpretation throughout the proposal development process
    • Support the development and review of Results Frameworks, ProFrames, M&E Plans, and Analysis Plans
    • Ensure the consistency of tools and indicators across all offices, sectors, and programs as appropriate, maintaining a bank of key program indicators
    • Support programming staff to incorporate participatory methods into community level M&E systems and tools
    • Collect and analyze lessons learned and best practices from previous and ongoing programs, capturing the impact of activities, and ensuring that these are incorporated into the design of new projects
    • Support lessons learned, best practices, program data, evaluations, and other information to generate donor communication pieces, proposal annexes, success stories, case studies, and other high-quality, results-based documentation
    • Ensure that all programs comply with the CRS accountability framework
    • Work with senior management to identify and pursue strategic opportunities for program development, expansion, etc.

    2.      MEAL Implementation

    • Provide technical support for project monitoring design initiatives including: tool design, data collection processes, and analysis methods using the SMILER method
    • Manage agency driven
    inquiries, requirements (i.e. end of year beneficiary counts, and MEAL annual self-assessments)
    • Contribute to donor proposals and reports, through high quality analysis of reports and interpretation of data
    • Support the
    MEAL team in strategically preparing and reviewing MEAL calendars

    • Provide technical support into MEAL operation manuals to ensure that they are complete, up-to-date, high quality, and contain tools, data flow maps, and analysis plans that address all information needed for program quality and donor reporting
    • Support learning-to-action events and reflection sessions to systematically analyze data for programmatic use, and to document and incorporate lessons learned into program design and implementation
    • Ensure that
    MEAL and program teams regularly review and accordingly adjust MEAL
    plans and tools in the light of changes and needs in the field context based on monitoring data and reflection sessions
    • Provide technical support for real-time evaluations, internal end-of-project evaluations, needs assessments, baselines, impact studies, case studies, and other evaluation efforts
    • Ensure that transparent high quality accountability mechanisms are in place for all programs and are regularly monitored and evaluated
    • Ensure that beneficiary feedback is adequately captured, addressed, analyzed, and utilized by program teams
    • Lead CRS teams in conducting internal impact and sustainability evaluations, and supporting external impact and sustainability evaluations

    • ·         Provide oversight for MEAL knowledge management within the country program
    • ·         Provide support for MEAL plans as part of the proposal submission process, and participate in defining MEAL strategies as part of the business development process
    • ·         Work with Program Managers to ensure that the country program is fully compliant with MEAL Policies and Procedures. 

    3.      Capacity Strengthening

    • Lead the CRS Nigeria  MEAL Community of Practice (CoP)
    • Develop and co-facilitate MEAL workshops and modules for staff and partners to share country program, regional, and global MEAL
    tools, processes, and best practices to cultivate a culture of learning
    • Conduct orientations for new MEAL and program staff on CRS systems and key MEAL
    • Provide mentoring/accompaniment to CRS and partner staff to increase capacity and to achieve annual performance and development plans
    • Remain updated with developments among the CRS
    MEAL community and worldwide MEAL trends and resources, and ensure that the Nigeria MEAL team is applying CRS MEAL
    guidance and policies appropriately and in a timely manner
    • Conduct field monitoring visits events frequently with project teams and implementing partners
    • Provide feedback to senior project and
    MEAL staff to improve the overall MEAL system and ensure quality implementation of MEAL activities

    4.      ICT for MEAL

    • Support MEAL and programming teams to develop strong project tracking, record keeping and filing methodologies for all activities
    • Work with the Project MEAL leads, ICT4D Manager and IT staff to maximize the value and utility of ICT4initiatives including the use of iFormBuilder, Farmbook, Klipfolio, and/or the roll out of similar initiatives

    • Oversee onboarding and orientation of new staff to MEAL and ICT4D/E
    • Lead case studies, undertake research, and promote the creative application of new ICT4D/E technologies 

    Agency-wide Competencies (specific for this position)

    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. The following are specific to this position:

    • Serves with Integrity
    • Develops Constructive Relationships
    • Models Stewardship

    Key MEAL Competencies (specific for this position)

    • MEAL in Design: Developing project-level Theories of Change, Results Frameworks, Proframes, related MEAL system tools and components, and accompanying MEAL narratives.
    • Monitoring: Implementing monitoring activities, including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflection on monitoring results, and submission of timely progress reports.
    • Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
    • Accountability: Improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms and adherence to internal and external quality standards and requirements.
    • Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influence.
    • Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
    • ICT for
    MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting

    Key Working Relationships:

    Internal: Country Representative, Deputy Country Representative, Chiefs of Party, Heads of Unit, , Project MEAL leads, Central Africa Regional Team, CRS M&E Community of Practice
    External: Donors, international and local partners, and program beneficiaries

    Supervisory Responsibilities:  This position will oversee one staff member, an Accountability Manager.

    Desired Skills and Experience


    • Master’s degree in a field related to international development
    • At least 3-5 years of managerial experience with an NGO (experience with INGO preferred); in addition to significant MEAL
    • Experience working with large donors e.g.: USAID (including PEPFAR, FFP, FtF, OFDA offices), Global Fund, Bill and Melinda Gates Foundation
    • Familiarity with principles and current approaches to
    of development programs using both quantitative and qualitative methods, especially those of USAID and Global Fund
    • Experience with participatory MEAL
    • Proficiency in database development/management, SPSS, EPI-Info, Access, Excel and skills in analyzing, interpreting and communicating information to various stakeholders
    • Experience using ICT for data collection and information visioning and mapping using GIS
    • Significant experience in conducting quantitative and qualitative assessments and surveys (including sound understanding of sampling issues)
    • Experience using appreciative inquiry and conflict sensitivity techniques
    • Previous experience with leading and managing studies and consultants
    • Experience with facilitation, capacity strengthening and partnership building, with the capacity to empower staff through opportunities for growth & development
    • Ability to transfer knowledge through formal and informal training
    • Supervisory experience and management and team building skills
    • Excellent planning and organization skills
    • Flexibility to work both in a team and independently
    • Cultural sensitivity, patience and flexibility
    • Demonstrated personal accountability and driven to serve others
    • Fluency in English (written and spoken)
    • Excellent oral and written communication skills, ability to work well with people, good judgment and commitment to CRS’ mission
    • Willingness to travel to different locations in Nigeria

    Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

    CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.  


    Method of Application

    To apply, visit CRS Career Page

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