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  • Posted: Mar 18, 2016
    Deadline: Not specified
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    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
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    Marketing/Ticketing & Reservation Executive

    Our client is a top travel and tour organization mostly into general ticketing, hotel reservations & airport protocol, visa processing, umrah/hajj operations, tours (schools/groups), and immigration service’s etc with branches in Ibadan and Illorin.

    Job Summary:

    • Market the services of the organization, make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information.

    Job Responsibilities:

    • Marketing & Sales of travels & trips.
    • Make and confirm reservations for transportation and accommodations.
    • Answer enquiries regarding information such as schedules, accommodations, procedures, and policies.
    • Sells and assembles tickets for transmittal or mailing to customers.
    • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
    • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
    • Prepare customer invoices and accept payment.
    • Enhances and maximise on established relationships and nurture and develop new contacts and business.
    • Strives to find creative and innovative methods to maximise the organizations exposure and results in the market.
    • Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.
    • Ensures clear communication framework between colleagues of other departments when applicable.
    • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
    • Deals with customer enquiries and aim to meet their expectations.

    Desired skills, Experience & Qualification:

    • Be an excellent communicator
    • Marketing & customer service oriented
    • Be persuasive and diplomatic
    • Have a good business awareness
    • Must have at least four (4) years marketing/ticketing experience in a travel and tours organization
    • Must be able to use the Amadeus/Sabre ticketing software
    • Must be a graduate (HND/BSc)

    Method of Application

    Qualified applicants should send CVs to ‘recruitment@stresertservices.com’ using Marketing /ReservationExecutive’as subject of application before 8th April, 2016.

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