• Job in a Top Travel and Tour Organization via StreSERT

  • Posted on: 18 March, 2016 Deadline: Not Specified
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  • StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

    Marketing/Ticketing & Reservation Executive

     

    Our client is a top travel and tour organization mostly into general ticketing, hotel reservations & airport protocol, visa processing, umrah/hajj operations, tours (schools/groups), and immigration service’s etc with branches in Ibadan and Illorin.

    Job Summary:

    • Market the services of the organization, make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information.

    Job Responsibilities:

    • Marketing & Sales of travels & trips.
    • Make and confirm reservations for transportation and accommodations.
    • Answer enquiries regarding information such as schedules, accommodations, procedures, and policies.
    • Sells and assembles tickets for transmittal or mailing to customers.
    • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
    • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
    • Prepare customer invoices and accept payment.
    • Enhances and maximise on established relationships and nurture and develop new contacts and business.
    • Strives to find creative and innovative methods to maximise the organizations exposure and results in the market.
    • Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.
    • Ensures clear communication framework between colleagues of other departments when applicable.
    • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
    • Deals with customer enquiries and aim to meet their expectations.

    Desired skills, Experience & Qualification:

    • Be an excellent communicator
    • Marketing & customer service oriented
    • Be persuasive and diplomatic
    • Have a good business awareness
    • Must have at least four (4) years marketing/ticketing experience in a travel and tours organization
    • Must be able to use the Amadeus/Sabre ticketing software
    • Must be a graduate (HND/BSc)

    Method of Application

    Qualified applicants should send CVs to ‘recruitment@stresertservices.com’ using Marketing /ReservationExecutive’as subject of application before 8th April, 2016.

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