• Latest Vacancy at MasterCard Incorporated

  • Posted on: 16 March, 2016 Deadline: Not Specified
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  • MasterCard Incorporated (NYSE: MA) or MasterCard Worldwide is an American multinational financial services corporation headquartered in the MasterCard International Global Headquarters, Purchase, New York, United States, in Westchester County. The Global Operations Headquarters is located in O'Fallon, Missouri, United States, a suburb of Saint Louis, Missouri. Throughout the world, its principal business is to process payments between the banks of merchants and the card issuing banks or credit unions of the purchasers who use the "MasterCard" brand debit and credit cards to make purchases. MasterCard Worldwide has been a publicly traded company since 2006. Prior to its initial public offering, MasterCard Worldwide was a cooperative owned by the 25,000+ financial institutions that issue its branded cards.

    Contingent Worker, Customer Fraud Management

     

    Overview
    Be a member of a specialized team at MasterCard's Customer Fraud Management focusing on providing fraud risk management services to support MasterCard's customers within the Sub-Saharan Africa (SSA) markets based in Lagos , Nigeria.

    Acts as the primary interface with allocated Customers and MasterCard internal business managers regarding all matters regarding to Franchise Integrity Group within Africa with special focus on SSA market.

    Role

    • Represents MasterCard as a member of various committees where it exist, with significant responsibility for setting fraud risk mitigation & business strategies, translating functional vision into goals and providing high-level leadership and operational management for the division and related departments.
    • Ensure the delivery of the Franchise Integrity customer focused strategy to increase customer loyalty and improve customer fraud and compliance performance whilst ensuring alignment with the overall SSA market strategy
    • Provide day to day support to customers and internal business partners to ensure they remain engaged and supportive and provide regular on-site fraud review meetings including Fraud Management Program reviews where appropriate

    Requirements

    • Have worked at managerial level within a payment card fraud risk environment and proven experience of successful development and execution of payment card fraud prevention strategies, preferably in the Africa markets.
    • Demonstrate high levels of initiative and confidence working at all levels up to and including Executive Management level in highly matrix organizations.
    • Demonstrate a good overall understanding of MasterCard payment systems including authorization, clearing and settlement processes.
    • Possesses excellent verbal and written communication skills in English, and an added advantage if also fluent in an African language with ability to communicate at both business and technical levels within a multi stakeholder environment
    • Possesses strong and effective presentation skills; be proficient in the use of Microsoft Office applications and Business Objects based tools.
    • Be self-motivated, people-centric and results-oriented with the ability to build and maintain strong positive working relationships with internal and external customers.
    • Advantage to have extensive knowledge of MasterCard Security Policy and Procedures and MasterCard Rules in general from both an Issuing and Acquiring perspective.
    • Prior working relationship with law enforcement and Regulatory bodies is an added advantage.

    Method of Application

    To apply, visit MasterCard Career Page

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