• Jobs at Simeon's Pivot Resources

  • Posted on: 3 March, 2016 Deadline: 18 March, 2016
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  • Simeon's Pivot Resources - Our clients, in various Sectors, is recruiting to fill the following positions below:

    Client Service Officer

     

    Job Responsibilities

    • Welcome customers who enter the shop.
    • Be involved in stock control and management.
    • Assisting shoppers to find the goods and products they are looking for.
    • Being responsible for processing cash and card payments.
    • Stocking shelves with merchandise.
    • Answering queries from customers.
    • Reporting discrepancies and problems to the supervisor.
    • Giving advice and guidance on product selection to customers.
    • Balancing cash registers with receipts.
    • Dealing with customer refunds.
    • Responsible dealing with customer complaints.
    • Working within established guidelines, particularly with brands.
    • Attaching price tags to merchandise on the shop floor.
    • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
    • Receiving and storing the delivery of large amounts of stock
    • Keeping up to date with special promotions and putting up displays.

    Skills and Competency Requirements

    • Having a friendly and engaging personality.
    • Comfortable working with members of the public.
    • Should have a confident manner.
    • Must be helpful and polite.
    • Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
    • You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, beauty products
    • Able to work as part of a sales team.
    • Knowledge of inventory techniques.
    • Should be of a smart appearance and articulate.

    Qualification/Experience

    • Minimum of OND
    • Must have the knowledge and skill in skin care.
    • Experience: at least 1-2 years

    go to method of application »

    Driver

     

    Qualification/Experience

    • Minimum of SSCE
    • Must have a valid driver’s license
    • At least 2-5years
    • Candidate must have a vast knowledge and experience of Lagos terrain

    Qualities:

    • Punctuality
    • Positive attitude
    • Excellent verbal communication
    • Professional appearance
    • Ability to read maps efficiently
    • Able to multi-task and work in a fast-paced environment
    • Diligent attention to detail
    • Diligent attention to safety
    • Maintain driver logs and complete pre-trip inspections.

    go to method of application »

    Accounting Technician

     

    Job Description

    • Process and pay invoices
    • Record receipts and payments
    • Prepare and check ledger balances and other monthly accounts
    • Complete and submit tax returns, VAT returns and Insurance claims.
    • Handle company expenses
    • Update computerized accounting systems
    • Maintains and reconciles subsidiary and control accounts.
    • Compiles basic data for special and regular financial statements and reports.
    • Determines whether expenditures have been made in accordance with valid procedures and within budgetary constraints.
    • Undertaking administrative tasks such as administering payroll and arranging payments for invoices.
    • Prepares and maintains procedures manual for units supervised.
    • Journal entry processing
    • Determines whether revenues have been properly recorded.
    • Prepares expenditure and revenue claims, and routine periodic accounting reports.

    Qualification/Experience

    • Minimum OND in Accounting/ Finance
    • Must be a Qualified AAT
    • 2 to 5 years hands-on Accounting experience
    • Preferably experience in the Courier industry.

    Knowledge, Skills and Competency:

    • Accounting and bookkeeping principles, practices and procedures
    • Office practices and procedures in processing and recording accounting or bookkeeping
    • Perform arithmetic calculations accurately
    • Communicate effectively orally and in writing
    • Spreadsheet and word processing programs
    • Reconcile accounting and computer reports

    go to method of application »

    Customer Service Officer

     

    Job Description

    • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries
    • Handle and resolve customer complaints
    • Obtain and evaluate all relevant information to handle service inquiries
    • Provide pricing and delivery information
    • Perform customer verification's
    • Set up new customer accounts
    • Process orders, forms, applications and requests
    • Organize workflow to meet customer timeframes
    • Direct requests and unresolved issues to the designated resource
    • Manage customers' accounts
    • Keep records of customer interactions and transactions
    • Record details of inquiries, comments and complaints
    • Record details of actions taken
    • Prepare and distribute customer activity reports
    • Maintain customer databases
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions
    • Provide feedback on the efficiency of the customer service process

    Qualification/Experience

    • Minimum HND/B.Sc in Management or Social Science discipline
    • Professional Customer service certification will be an added advantage
    • 2 to 5 years customer service experience, Preferably in a Courier company

    Knowledge, Skills and Competency:

    • Interpersonal skills
    • Communication skills - verbal and written
    • Listening skills
    • Problem analysis and problem-solving
    • Attention to detail and accuracy
    • Data collection and ordering
    • Customer service orientation
    • Adaptability
    • Ability to take Initiative
    • Stress tolerance

    go to method of application »

    Marketing Executive

     

    Qualification/Experience

    • Minimum HND/B.Sc in Marketing or related discipline
    • 2 to 5 years’ experience with good customer service.
    • Experienced Marketer in a Furniture company will be an added advantage.

    Job Description

    • Generating new clients for the company.
    • Marketing and selling of Courier services to clients.
    • Ensure proper management of account.
    • Must be able to manage clients for more business.
    • Create a good personal encounter whether through telephone or in person.
    • Develop business proposals for new and existing customers.
    • Provide prompt and courteous service to customers.
    • Ensuring that effective methods are put into place
    • To ensure client satisfaction and consistent growth in revenue.
    • Achieving annually agreed objectives including target revenue and other targets.

    Knowledge, Skills and Competency

    • Excellent knowledge of a wide range of marketing techniques and concepts
    • Be an excellent communicator
    • Be able to respond well to pressure
    • Confident and self-motivated
    • Excellent team player
    • Must be able to handle the day to day responsibilities
    • Must be computer literate
    • Courteous and polite
    • Commercial awareness
    • Be well presented with a professional manner
    • Be able to work with target.

    go to method of application »

    Data Entry Officer

     

    Job Description

    • Manage all back-ends of the company through software
    • Prepare, compile and sort documents for data entry
    • Verify data and correct data where necessary
    • Obtain further information for incomplete documents
    • Enter data from source documents into prescribed computer database, files and forms
    • Check completed work for accuracy
    • Store completed documents in designated locations
    • Maintain logbooks or records of activities and tasks
    • Respond to requests for information and access relevant files
    • Comply with data integrity and security policies
    • To update and maintain information on computer systems
    • Assist in the administrative functions
    • Open and manage accounts for staff on the Courier software
    • Co-ordinate communication between the dispatch/ Admin courier software
    • Manage day to day transaction with the software
    • Reporting
    • Track unattended shipments for immediate action.
    • Other responsibilities as deemed fit to assign to him/her.

    Qualification/Experience

    • At least OND in Office Technology Management or qualification in a related discipline
    • 1 to 3 years’ experience with good customer service.
    • Experienced Data Entry Officer in a Courier Company will be an added advantage

    Knowledge, Skills and Competency:

    • Data entry skills
    • Planning and organizing
    • Accuracy
    • Information collection and management
    • Problem solving
    • Attention to detail
    • Decision making skills
    • Communication skills
    • Confidentiality
    • Ability to work under pressure
    • Microsoft applications
    • Knowledge of administrative functions

    go to method of application »

    Online Shop Administrator

     

    Job Description

    • Opening and managing new shops
    • Managing of old shops
    • Ensure high levels of customers satisfaction through excellent service
    • Complete store administration and ensure compliance with policies and procedures
    • Maintain outstanding store condition and visual merchandising standards
    • Report on buying trends, customer needs, profits etc
    • Propose innovative ideas to increase market share
    • Advocate best practices and research new industry trends/opportunities for increased web sales
    • Respond to all online customer enquiries in a timely manner.
    • Administer all online orders, including picking, packing and dispatching of stock and processing returns and refunds.

    Knowledge, Skills and Competency

    • Proven successful experience in online store management
    • Powerful leading skills and business orientation
    • People and customer management skills
    • Strong organizational skills
    • Good communication and interpersonal skills.

    Qualification/Experience

    • Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
    • 1-3 years' experience with good customer service
    • Experienced Online shop management in a Courier Company will be an added advantage.

    go to method of application »

    Secretary

     

    Job Description

    • Files management/ archiving
    • Coordinates office management activities.
    • Arrange for outgoing mail and packages to be picked up.
    • Prepare confidential and sensitive documents.
    • Answers telephone communications and record messages
    • Assists in creating and revising forms; proposes procedures, formats, and standards for office correspondence
    • Prepares minutes of meetings from notes and/or recordings
    • Assist in the planning and preparation of meetings, and conference
    • Account and invoices management.

    Knowledge, Skills and Competency

    • Planning and organizing
    • Accuracy
    • Information collection and management
    • Problem solving
    • Attention to detail
    • Typing Skills
    • Decision making skills
    • Communication skills
    • Confidentiality
    • Ability to work under pressure
    • Microsoft applications
    • Knowledge of administrative functions.

    Qualification/Experience

    • At least ND in Secretarial Studies/Office Technology Management or qualification in a related discipline
    • At least 1-3years experience with good customer service.
    • Experienced Secretarial duties in a Courier company will be an advantage.

    go to method of application »

    Social Media Marketer

     

    Job Description

    • To promote and spread awareness about the company services.
    • Creating and sending email campaigns.
    • Give timely feedback/Responses
    • Posting and updating social media page
    • Advising about new trends.
    • Managing the development and launch of display advertisements
    • Marketing and promotion of the company’s Services to clients using social media, internet marketing and so on.
    • Develop creative strategies to retain the clients.
    • Research the market for identifying new business opportunities.
    • Provide prompt and courteous service to all customers.
    • To create new and innovative marketing strategies which strengthen the market position of the services
    • Creating and distributing a regular e-newsletter, as well as using social media to interact with customers.
    • Influences customers to patronize the company’s services by following a prepared sales talk to give service information and price quotations.

    Qualification/Experience

    • Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
    • 1-3 years' experience with good customer service
    • Experienced Social Media Marketer in a Courier Company will be an added advantage

    Knowledge, Skills and Competency

    • Confident and self-motivated
    • Product knowledge
    • Excellent team player
    • Must be able to handle the day to day responsibilities
    • Having good written and spoken communication abilities.
    • Critical thinking skill.
    • Independent.
    • Being able to work on several projects at the same time.
    • Having high attention to details.
    • Having teamwork skills.
    • Having networking abilities.
    • Being able to understand social media.
    • Having problem solving skills.
    • Must be computer literate
    • Courteous and polite

    Method of Application

    Applicants should forward their CVs to info@simeonspivot.com with position and location as subject title e.g Client service Officer (Lekki Lagos State).

    Note:

    • If you are not qualified for this position please do not apply.
    • Only qualified and shortlisted candidates will be contacted.

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