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  • Posted on: 2 March, 2016 Deadline: Not Specified
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  • Productive People was founded in 2014 in partnership with 2 of the UK's leading recruitment consultancies providing contract, retained and permanent recruitment solutions to the global market place. Productive People specialises in supplying the most productive people available in all major economic sectors. The pun is deliberate The core business objective of Productive People is to be the best at providing the best. With our internationally competitive management team, and our small team of well trained staff, this is not just an objective, but an attainable goal.

    Head of Operations

     

    Key Responsibilities:

    The HoO directly reports to the General Manager.

    He will be responsible for helping to achieve the company’s target through the proper management of all Support Functions of the company by improving the operational systems, processes and policies in support of organizations mission, specifically, supporting information flow and management, business process and organizational planning.

    Working with and driving initiatives in the Management team and interacting with the Board of Directors, the position also contributes to the development and implementation of organizational strategies, policies and practices that contributes to both the short and long-term operational excellence.  

    Duties:

    1. Production

    • Contract Review / Capacity Planning
      • Ensure production departments have sufficient time to manufacture and deliver on time according to the customer’s request.
      • Planning & Scheduling of Workload
        • Communicating with all the relevant people / departments and co-coordinating all relevant inputs (people, plant and processes) to ensure production output and on time delivery targets are achieved.
        • Manage customer order / schedule requirements.
        • Pre-plan production and deploy a daily prioritised work schedule to the shop floor with appropriate time deadline targets.
        • Set, monitor & review work load schedule
        • Production Control
          • Monitor & review production progress against deadline targets to ensure on time delivery.

    2. Quality Control

    • Ensure production/quality processes, equipment being used and the working environments are all conducive to producing a high quality product / service.
    • Monitor production activity to ensure that the appropriate manufacturing methods are employed and that sufficient due care is taken in order to meet quality specifications.
    • Ensure rejected product / non-conformance is rectified as high priority.
    • Ensure the correct non-conformance paperwork is raised and processed with every reject.

    3. Purchasing & Supply Chain Management

    • Purchasing
      • Sourcing, negotiating and managing the purchase of all materials and services for production together with the purchasing committee and the GM.
      • Managing the Purchasing function department to ensure material is purchased cost effectively and available for production when required.
      • Supply Chain Management
        • Coordinate all aspects of Supply Chain which includes; plan and strategy; the source (of raw materials or services); manufacturing (focused on productivity and efficiency); delivery and logistics; and the return system (for defective products).
        • Ensuring that products are manufactured correctly and in a cost effective way and delivered on time in accordance to customer specification and quality requirements.
        • Ensuring that the shop floor has the necessary manpower, competence, skill, knowledge, plant and tooling required in order to achieve production targets.
        • Inventory Management
          • Organising, planning and co-ordinating all inventory management activities
          • Ensure incoming products/supplies are processed and managed appropriately according to company procedure.
          • Ensure materials are ready and available for production as and when required.

    4. Maintenance

    • Ensure all equipment and electronic of the company are properly maintained in a scheduled and preventive manner to guide against undue breakdown or damages.
    • Achieves electrical and mechanical maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
    • Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 

    5. Human Resource

    • Recruitment & Employment
      • Ensure all recruitment and employment is carried out in accordance to company procedure and in compliance with current employment law.
    • Staff Training & Development
      • Establish goals and objectives for self and team and implement accordingly to help support / improve job performance (experience, ability, competence).
      • Be aware of and promote manufacturing best practice and performance standards.
      • Develop and monitor performance standards.
    • Performance Management & Annual Appraisals
      • Monitor, review and address personnel under performance, maintaining appropriate records in accordance with company procedures.
      • Conduct and record annual performance appraisals.
      • Ensuring that the appropriate systems and processes are in place to measure and manage staff performance and to coach and develop a high performance workforce.
      • Discipline & Grievance
        • Monitor, review and address personnel under performance, liaising with the General Manager and maintaining appropriate records in accordance with company procedures as required.
        • Address any staff discipline or grievance issue, maintaining appropriate records in accordance with company procedures.
        • Operational Performance
          • Monitor and manage his departments KPI’s
          • Develop & implement operational improvements
          • Developing a high performance workforce

    6. IT

    • Monitor and ensure IT department functions within Company policies
    • Ensure that all security requirements are met (passcodes, etc)
    • Ensure that operating status/maintenance of all IT equipment is in good order
    • Liaise with Management to ensure that IT provides full support to other departments (Finance and Sales reporting)

    Desired Skills and Experience

    Person Specification:

    Key Attributes:

    • Hold a pertinent university degree (A post graduate degree will be an added advantage).
    • Experienced in general Operations management and Manufacturing
    • At least 10 years of experience in overall operations function having held executive roles (at least 3 years) in recognized innovative organizations.
    • Experience in a fast growth environment and a decentralized environment.
    • Experience at working in a “performance based” environment in order to foster it within the team.
    • Accuracy – Ability to perform work accurately and thoroughly.
    • Problem solving – Brings a problem solving mindset to any challenging situation.
    • Strategy Aptitude – Ability to comprehend complex strategic topics and specialized information.
    • Working Under Pressure – Ability to deliver against set objectives while operating on some occasions in stressful situations.
    • Agility – Ability to deal with shifting priorities and issues inherent to a fast growing organization.
    • Demonstrated skills, knowledge and experience in the design and execution of business plans and strategies.
    • Communication - Demonstrated skills in both written and oral presentations.
    • Commitment to working with shared leadership and in cross-functional teams.
    • Ability to supervise and manage multiple projects at the same time.
    • Strong creative, strategic, analytical, organizational and personal negotiation skills.
    • Possess the required skills and standing to serve on the Management Committee.
    • Ability to efficiently interact with Board members.
    • Strong leadership skills.
    • Senior executive experience and presence.
    • Superior organizational awareness.

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    Regional Business Manager (Northern Region)

     

    Job description

    1. 1.       JOB IDENTIFICATION

    Job Title:                                                                                     Regional Business Manager

    Division/Department:                                                           Commercial/Bedding

    Location:                                                                                    Head Office, Ikeja

    1. 2.      ORGANISATIONAL RELATIONSHIPS

    Reports To:                                                                                Head of Commercial

    Direct Reports:                                                                        Regional Sales Manager, Plant Accountant

    1. 3.       INTERFACE

    Internal:                                                                                      Head of Commercial, Regional Sales Manager, Block Sales Manager, Account Managers, Sales Admin Team, Plant Manager, Foaming Manager, Quality Control Manager & Production Manager.

    External:                                                                                     Distributors and Corporate Customers and Institutions

    1. 4.      JOB SUMMARY

    The job holder will be responsible for the following:

    –      To plan, direct and implement sales strategies and programs to achieve or exceed the sales objectives of the region in accordance with objectives of the SBU.

    1. 5.       KEY JOB RESPONSIBILITIES

    Strategic

    –      Provide input for management of product portfolio with respect to relevance, positioning, pricing, profitability and new product development
    –      Monitor business performance scorecards and budgets to ensure targeted revenue and expenditure profiles are maintained at all times and constantly ensure the business is on course towards attaining set revenue targets
    –      Co-ordinate periodic business performance monitoring and reporting activities of team members.
    –      Ensure attainment of corporate credit objectives.
    –      Ensure expenses are within approved limits.
    –      Manage personnel and develop sales and sales support staff.
    –      Contribute to the development and implementation of loyalty programs and events that will endear more customers to Mouka.

    Revenue Generation

    –      Lead the regional sales team in preparing Sales and Operations Plans to make effective management decisions and improve sales performance.
    –      Develop proactive strategies to manage competition and achieve regional and channel market development goals.
    –      Manage the regional sales and marketing budget.
    Research & Reporting
    –      Monitor competitors activities and provide useful information including statistics that will promote company activities
    –      Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and potential customers
    –      Prepare and timely submit report that may be required from time to time
    –      Obtain competitive information and analyze, predict and manage competitor actions as well as develop a strategy regarding competition

    Leadership & Project Management

    –      Ensure that all Field Force Effectiveness (FFE) activities are executed and reported accurately and timely.
    –      Manage the performance of direct reports, (ensure there is a strong selling culture) career development, welfare and motivation of employees directly within the region.
    –      Take decisions and act in the absence of the HOC; perform other duties as assigned.
    –      Make input on pricing strategy
    –      Support communications and public relations initiatives to strengthen shareholder, stakeholder and customer relationships through awareness of company activities, brand perceptions and values
    –      Work with other functions as may be required, to facilitate Mouka’s growth as a Company delivering high quality products.

    Desired Skills and Experience

    1. 2.      JOB SPECIFICATIONS
    –      1st degree in Economics, Business Administration, Marketing or other relevant field
    –      A Master’s degree in Business Administration
    –      Minimum of 8 years cognate work experience in an Industrial environment, including 4 years of experience in a Senior Managerial role within a structured organization.
    1. 3.       KEY PERFORMANCE INDICATORS
    –      Rate of achievement of Sales and Marketing objectives in the region
    –      Quality and effectiveness of Sales Plan, reports and S & OP
    –      Budget/Actual Performance results
    –      Number of targeted customers gained/lost
    –      Sales Volume & Revenue
    –      Market share growth
    –      Timeliness of product & service delivery to customers
    1. 4.      JOB COMPETENCY REQIUREMENT
    –      Business Performance Management
    –      Business Risk Management
    –      Customer Satisfaction Measurement
    –      Negotiation
    –      Project Planning & Control
    –      Reporting
    –      Research Orientation
    –      Sales & Marketing Competence
    –      Strategic Thinking

    Method of Application

    To apply, visit Productive People Career Page on LinkedIn

     

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