• New Vacancy at Wartsila Limited

  • Posted on: 28 April, 2016 Deadline: 4 May, 2016
  • View Jobs in Engineering / Technical View All Jobs at Wartsila Marine
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  • Wartsila Marine and Power Services Nigeria Limited, a global leader in complete lifecycle power solutions for the Marine and Energy Markets is seeking to recruit dynamic and creative thinkers with a passion for high-performance and professionalism to fill the position of:

    Superintendent (Propulsion)

     

    Job description

    Field Service is one of six core processes of the Services business together with Sales & Marketing, Project & Contract Management, Technical Service, Parts and Customer Assistance.

    The purpose of the Field Service Process is to ensure that the customer’s investment is productive throughout the life cycle of its installation by providing added value through operational support, enhancements and services.

    This position is located in Lagos, Nigeria.

    Position description

    - Perform advanced troubleshooting on equipment families according to customer requirements as well as quality, health, safety and environmental and cost targets.
    - Have broad knowledge of Wärtsilä equipment families.
    - Proactively advice and promote available products and solutions to customers.

    Impact:
    - Tactical: Specify new products, processes, standards based on organization strategy or set short- to mid -term operational plans.

    Scope:
    - Term 2 +1 years

    Responsibilities

    - Perform Field Service activities according to the work plan.
    - Perform advanced troubleshooting on equipment families.
    - May act as system commissioning engineer and may lead the related commissioning activities.
    - May lead and manage assigned team and related activities during the work execution.
    - Interact with customers during the work execution (e.g. conducting introduction meeting).
    - Perform internal and external progress status of the assigned work.
    - Create the Service Work Reports.
    - Ensure that the work is executed according to Wärtsila Quality, Health, Safety and Environmental guidelines and
    customer site procedures.
    - Proactively advice and promote available products and solutions to customers.

    Requirements

    Qualification:
    - General Skills Communication skills
    - Cost awareness & effectiveness
    - Cultural knowledge
    - Negotiation skills
    - Teamwork skills
    - Wärtsilä quality, health, safety & environment skills

    Language
    - English

    Professional Skills:

    - Prof/NEW Service Delivery Contractual skill
    - Customer understanding
    - Deliver Solution to Customer
    - processes & tools
    - Installation operation, maintenance & repair

    Product knowledge:

    - System and solution knowledge
    - Technical communication
    - Technical problem solving skill

    Prof/Project Management
    - Project Management

    Desired Behaviours:
    • Achieving results
    • Making change happen
    • Decisiveness and action orientation
    • Planning and target setting
    • Developing self and others
    • Communication
    • Situational and cultural sensitivity
    • Business and Customer focus Bachelor degree in Marine or mechanical engineering Minimum 1 year experience as propulsion superintendent or
    • 5 years experience as propulsion Service engineer
    Contact person to give further information

    Ndjeutcha Albert
    Country
    Open
    Nigeria

    Job area
    Service Delivery

    Method of Application

    To apply, visit Wartsila Career Page

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