Several Jobs at Human Capacity Development Company - HCDC

Objective:

Serves customers by selling products; meeting customer needs.

Responsibilities:

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
  

Qualification, Minimum Experience and Role Requirement:

• A minimum of Bachelor degree in any relevant discipline
• Minimum of 1 - 2 years’ relevant experience especially in the retail industry
• Customer Service,
• Meeting Sales Goals,
• Closing Skills,
• Territory Management,
• Prospecting Skills,
• Negotiation,
• Self-Confidence,
• Product Knowledge,
• Presentation Skills,
• Client Relationships,
• Motivation for Sales.

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JOB DESCRIPTION

Responsible for organising all administrative activities that facilitate the smooth running of the office and management of the company’s finances.

Administrative Duties:

• Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
• Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
  

Finance and Accounts Duties:

• Oversee the operations of the treasury department, including the design of an organizational structure adequate for achieving the department's goals and objectives
• Forecast cash flow positions, related borrowing needs, and available funds for investment
• Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements
• Maintain banking relationships
• Assist in determining the company's proper capital structure
• Arrange for equity and debt financing
• Invest funds
• Manage the preparation of the company's budget
• Report to management on variances from the established budget, and the reasons for those variances
• Assist management in the formulation of its overall strategic direction
• Engage in ongoing cost reduction analyses in all areas of the company
• Review the performance of competitors and report on key issues to management
• Engage in benchmarking studies to establish areas of potential operational improvement
• Interpret the company's financial results to management and recommend improvement activities
• Participate in target costing activities to create products that meeting predetermined price goals
• Assist in the determination of product pricing in relation to features offered and competitor pricing
• Compile key business metrics and report on them to management
• Manage the capital budgeting process, based on constraint analysis and discounted cash flow analysis
• Create additional analyses and reports as requested by management
  

Person Specifications/Qualifications

• Bachelor's degree in Accounting, Finance or related field
• Experienced in both Finance and Accounts and Administration or Facility Management.
• Minimum of Five (5) Years work experience
• Ability to Work with a high level of accuracy and within tight deadlines
• Character, Integrity beyond Reproach and Maturity
  

Competence Requirements

Core Skills

• Performance Management
• Payroll Administration
• Finance Administration
• General Administration
• People Management
• Leadership
• Proficiency – Words for windows, Excel, PowerPoint, Microsoft Project and Electronic mail
• Report Writing

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JOB DESCRIPTION

The front desk officer/office assistant serves as the face of the company. He/She is Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.

May also schedule meetings and travel for executives.

RESPONSIBILITIES

• Answer inquiries about company
• Schedule meetings and appointments
• Coordinate office activities and appointments
• Hand out employee applications
• Directs visitors by maintaining employee and department directories; giving instructions
• Ensure the reception area and guest restroom(s) are clean and the ambience reflects the company brand standard
• Arranging both in-house and external events
• Ordering and maintaining stationery and equipment
• Organising and Servicing Meetings (Producing Agendas And Taking Minutes)
• Sorting and distributing incoming post and organising and sending outgoing post
• Organising and storing paperwork, documents and computer-based information
• Photocopying and printing various documents, sometimes on behalf of other colleagues
• Maintains safe and clean reception area by complying with procedures, rules, and regulations
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Contributes to team effort by accomplishing related results as needed

Person Specification/Qualification

• Qualifications: Minimum of OND in Mass Communication, Business administration, Secretarial studies or other related courses
• Relevant Experience: Must have minimum of 2 years relevant experience
• Age: Not more than 28 Years

Skills

• Telecommunication Skills
• Microsoft Office Skills
• Listening skills
• Ability to handle Pressure
• Should be preferably female
• Should be good looking
• Should have good inter personal skills
• Should have good communication skills
• Should be very smart
• Microsoft Office Suite proficiency

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JOB DESCRIPTION

Also responsible for planning strategies for maximum yield, organising farm administration, working machinery, organising associated businesses and managing staff. Display technical and practical competence, as well as the ability to make sound business decisions.

Responsible for the managing Crop production; especially Sesame Seeds, Soya bean, Corn, Cassava etc.).

RESPONSIBILITIES:

• Understands the various irrigation systems and manage for optimum efficiency
• Understand and manage community dynamics
• Educate the community farmers on new products and usage
• Demonstrate new agricultural discoveries to staff and farm communities
• Manage relationships with government officials, regulatory bodies, community leaders and Farmers
• Planning finances and production to maintain farm progress against budget parameters
• Practical activities, e.g. driving tractors, operating machinery, spraying fields, etc.
• Planning, organising and managing the activities of a farm
• Marketing the farm's products
• Buying supplies, such as fertiliser and seeds
• Arranging the maintenance and repair of farm buildings, machinery and equipment
• Planning activities for trainee staff, mentoring and monitoring them
• Maintaining and monitoring the quality of crop yield
• Understanding the implications of the weather and making contingency plans
• Making sure that products are ready for deadlines, such as auctions and markets
• Ensuring that farm activities comply with government regulations
• Maintaining knowledge of pests and diseases and an understanding of how they spread and how to treat them
• Applying health and safety standards across the farm estate
• Protecting the environment and maintaining biodiversity
• Keeping financial records up to date
• Prepare annual farm plan, goals and objectives
• Setting budget and production targets
• Buying and selling animals or produce
• Keeping records of crops
• Recruiting, training and supervising staff for crop infection and disease
• Working with officials on areas like habitat conservation
• Processing their own products, e.g. vegetables or cold pressed oils

Person Specifications/ Qualifications

• Minimum of a Bachelor’s degree from a top tier University, or relevant experience
• 10+ years of work experience, with at least 2 years of experience developing and executing agricultural projects

Skills:

• Agricultural Extension Services
• Irrigation farming
• Business Acumen.
• Strategic Thinking.
• Problem Solving/Analysis.
• Financial Management
• Strategic thinking and strong execution skills
• Exceptional Project Management skills
• Project Planning, Reporting & Control
• Excellent verbal and written communication skills
• Strong interpersonal skills, maturity and ability to build and lead effective teams
• Advanced knowledge of Microsoft Excel, PowerPoint, and Word

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JOB DESCRIPTION

Reporting to the General Manager, the Online Acquisition Manager will be directly responsible for driving high quality traffic to the company’s high-end online sports betting and gaming offering.

RESPONSIBILITIES:

• Defining, optimizing, implementing and managing use of all acquisition channels
• Budget responsibility for all acquisition campaigns
• Recruitment and management of affiliates and agents
• Conversion rates optimization, minimizing CPA
• Reporting on affiliate and agent performance
• Reporting, monitoring and analysis of all campaigns (including daily, weekly and monthly KPI reports to senior management)

PERSON SPECIFICATIONS/REQUIREMENTS

• Bachelor's degree
• Keen interest in football and gaming
• Minimum of Five (5) Years work experience
• Relevant experience in successfully and profitably driving online traffic
• Minimum 2 years preferably in a retail-focused business
• Experience with CPC, CPM and Performance payment models
• Positive-Can-Do attitude

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JOB DESCRIPTION

Reporting to the General Manager, the Customer Retention & Customer Service Manager will be directly responsible for retaining the company’s online gaming customers, maximizing value by continuously keeping the customers interested and engaged in the company’s offering. The secondary area of responsibility is defining and implementing the company’s customer service.

RESPONSIBILITIES

• Defining, optimizing, implementing and managing use of all retention channels
• Budget responsibility for all retention campaigns
• Life-time value optimization
• Improving the company’s offering to surpass customer expectations
• Reporting, monitoring and analysis of all retention campaigns (including daily, weekly and monthly
• KPI reports to senior management)
• Defining, implementing and managing customer services ensuring the service level provided to customers is in line with international best practise.

PERSON SPECIFICATION/REQUIREMENTS

• Minimum 2 years directly relevant experience in sport betting
• Positive-Can-Do attitude
• Keen interest in football and gaming.

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JOB DESCRIPTION

Reporting to the General Manager, the SEO Manager will be responsible for creating and implementing the SEO strategy.

RESPONSIBILITIES

• Build and manage a sustainable SEO strategy
• Plan and execute tried and tested optimisation methods as well as new initiatives

PERSON SPECIFICATION/REQUIREMENT

• Strong understanding of the commercial impact of SEO
• In depth knowledge of SEO especially from a technical perspective
• Experience of using SEO tools (such as Moz) and analytical tools (such as Google analytics)
• Positive-Can-Do attitude.
• Keen interest in football and gaming.

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Objective:

The General Manager Commercial leads the identification, development and securing of commercial business opportunities that maximise financial returns for the company. 

Responsibilities:

• Leadership  and  management of a team of people to achieve exceptional results for the organization  
• Increase management's effectiveness by recruiting, selecting, orienting, training, coaching, counselling, and mentoring managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions and provide educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplish objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with appropriate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Successful identification, generation and establishment of new business opportunities;
• High level financial management skills and business acumen is essential.
• Contributes to team effort by accomplishing related results as needed.
• Generate sustainable revenue streams and manage all commercial opportunities for the company.
• Providing commercial advice on the strategic and transactional aspects of sourcing to leadership teams.
• Maintaining awareness of risks in company and identifying and reporting on any discovered issues.
• Maintaining an awareness of new and emerging trends, dynamics and best practice through relevant research, industry forums and networking, and apply this to further develop the company.
• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
• Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
• Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
• Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
  

Qualifications and Key Skills

• Minimum of 8 years experience with 2 years at senior management level.
• Proven track record in a sales role.
• Highly developed leadership skills with a capacity to demonstrate previous experience and success
• A strong personal brand, including displaying integrity and a commitment to professionalism and accountability
• Understanding of the financial imperatives driving a significant business department
• Proven success in attaining commercial targets
• Demonstrated ability to develop and implement strategic plans aligned to corporate partners objectives
• Highly developed negotiation skills
• Access to existing networks and an ability to foster new networks and strategic relationships
• Experience in managing communications
• Experience in licensing/ merchandising
• Proven commitment to learning & development (your own and those you lead)
• Self-starter with a keen focus on meticulous follow through

Abilities:

• Leadership.
• Advisory Capacity
• Problem Solving Ability.
• Analytical and evaluative skills.
• Resource Optimization.
• Organization Ability.
• Service-oriented.
• Building and team coordination.

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Job Description:

• Assign employees to specific duties.
• Examine merchandise to ensure that it is correctly priced and displayed and it functions as advertised.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Supervise activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Enforce safety, health, and security rules.
• Monitor sales activities to ensure customers receive satisfactory service and quality goods.
• Plan and prepare work schedules and keep records of employees' work and time schedules.
• Establish and implement policies, goals, objectives, and procedures for the department.
• Inventory stock and reorder when inventory drops to a specified level.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting and recommend for disengagement of staff when appropriate.
• Review inventory and sales records to prepare reports for management and budget departments.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Plan budgets and authorize payments and merchandise returns.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Estimate consumer demand and determine the types and amounts of goods to be sold.
• Keep records of purchases, sales, and requisitions.
• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Establish credit policies and operating procedures.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Qualification, Minimum Experience and Role Requirement:

• A minimum of Bachelor degree in any relevant discipline
• Minimum of 3 - 4 years’ relevant experience especially in the retail industry
• Membership of a reputable and relevant institution.