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  • Posted: Feb 18, 2016
    Deadline: Feb 26, 2016
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    UKEAS Nigeria is an education consultancy committed to ensuring that in all our offices FREE expert advice is given by highly trained counsellors on any aspect of British education. We provide counselling and application services for international students wanting to study at high schools, colleges and universities in the UK. Founded in Taiwan in 1993, we ha...
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    Country Representative

    Vacancy Ref Number: UKEAS 02:16
    Contract: Permanent
    Department: Marketing, Recruitment and International Relations

    Job Purpose

    • This position is an exciting and novel opportunity to work with the leading global marketplace for student housing whilst also developing a vital and strategic role within UKEAS, one of Student.Com partners.
    • The job focuses on the expansion of Student.Com services in the Nigerian market, helping prospective students planning to study abroad find the most suitable accommodation near their Universities, as well as providing year-round specific support and advice for all students.
    • The post holder will be responsible to scale recruitment in Nigeria and Will have to meet set targets.
    • The In-Country Officer will be an employee of UKEAS in Nigeria with the sole purpose of supporting Student,Com. The post holder will therefore have close contact with UKEAS staff and the Student.Com booking team.

    Responsibilities

    • Improve conversion rates of bookings by using your own initiative to test new ideas
    • Track and share student and partner feedback to continually evaluate services and opportunities for improvement
    • Follow up with students via phone, email, and other communication channels to ensure the student receives prompt response to inquiries
    • Work with the content team to continually improve how properties, accommodation and services are promoted on the website
    • Social media management and high schools visits Build relationships and partnerships with key educational institutions and organizations
    • Process bookings from inquiry to completion ensuring the customers have the best experience possible
    • Continually increase knowledge about the booking process and all service options available for students
    • Work with our Supply team to stay up to date on any new landlords, properties or offers

    Qualifications/Training

    • Must be educated to degree level, preferably UK educated.
    • Marketing qualification with social media expertise is also desirable.

    Experience /Knowledge:

    • 3 years post NYSC experience.
    • Cultural awareness of UK and experience in dealing with international organisations
    • Previous experience in a busy/pressured environment
    • Marketing or sales background and a proven track record in Customer Service, ability to provide peace of mind for our students when booking with us

    Skills/Abilities:

    • Good IT skills, including Microsoft Office packages
    • Proven ability to combine strategic thinking with attention to detail
    • Ability to communicate to a wide range of audiences both in writing and orally, including strong presentation skills
    • Excellent organisational and analytical skills and the ability to work efficiently, accurately and calmly under pressure
    • Ability to work well within a team to achieve UKEAS’s objectives
    • A flexible approach to work, willingness to undertake regular travel in Nigeria and, on occasion, overseas including flexibility of evenings and weekends.

    Method of Application

    Applicants should send their CVs and a covering letter detailing why you think you are best suited for this job to hr@ukeas.com.ng

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