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  • Posted on: 16 February, 2016 Deadline: 1 March, 2016
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  • Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs. Therefore, strengthening the capacity of these partner organizations is fundamental to our approach in every country in which CRS operates. CRS re-established its presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.

    Accountability Manager

     

    Job Summary

    • CRS Nigeria is committed to integrating accountability mechanisms to communities throughout its programming portfolio and; as such, seeks an Accountability Manager to help implement the newly developed Accountability Framework and other related priorities.
    • The Accountability Manager will ensure that practical and effective mechanisms for accountability to beneficiaries and communities are integrated at the CP level and into programs through capacity building support and implementation.  The role will also prioritize the deployment and use of a new accountability software system for the CP and across projects.

    Supervisory:

    • No direct supervision
    • The position will require a significant amount of coordination across CP projects.

    Technical Assistance & Program Guidance:

    • Provide technical assistance to ensure that accountability is integrated throughout the project cycle (design, implementation, and M&E) across CP programming.
    • Be a champion and resource person for the accountability policies and procedures in the agency’s newly developed MEAL policies and procedures.
    • Provide training and guidance for project staff on relevant accountability issues.
    • Share resources and information with staff on accountability.
    • Build capacity of staff to mainstream and develop accountability practices and mechanisms into programming, applying principles as outlined by Sphere, agency MEAL polices and other key guidelines.
    • Lead the roll-out and testing of the accountability/feedback tracking software.
    • Lead the training of CP and partner staff on use of the accountability/feedback software.
    • Lead and support the development of communication materials for beneficiaries on CP and project feedback mechanisms.
    • Integrate principles of protection and fraud reporting into project and CP feedback mechanisms.
    • In conjunction with project teams, develop a process to solicit feedback from key project stakeholders.

    Accountability to Communities and Beneficiaries:

    • Be the primary point-person for the CP hotline.
    • Develop standard talking point processes to manage various feedback scenarios (ie: if an individual would like to remain anonymous, etc.).
    • Support project staff to:
    • Assess how beneficiaries and communities would like to receive information about CRS and its projects, and ensure that the required information is regularly shared.
    • Consult with beneficiaries and communities on project feedback mechanisms that are appropriate, effective, accessible and safe.
    • Ensure that beneficiaries and communities participate in a meaningful way at every stage of the program cycle, from design to M&E.
    • Monitor the effectiveness and relevance of the accountability mechanisms and practices put in place.
    • Support partner organizations in setting up accountability mechanisms (as applicable).
    • Support the sub-offices in managing and receiving feedback via the identified CP mechanism.
    • Support the set-up of feedback hotlines and helpdesks, and provide training and monitoring to relevant staff on receiving and handling feedback and complaints.
    • Ensure that feedback is routinely recorded, reviewed and acted upon in line with feedback mechanisms guidelines.
    • Compile weekly and monthly feedback reports for CP MT and ensure all complaints and major issues are followed up and addressed in a timely manner.
    • Generate timely reports on work planned and completed.
    • Ensure that feedback is integrated into regular program planning, implementation, M&E and reporting.

    Minimum Qualifications
    Education:

    • Bachelor’s Degree in Social Work, Community Development, or other relevant subject area.

    Experience:

    • Minimum of three (3) years’ experience working with NGOs or government agencies in planning and implementation of accountability programming in emergency response, disaster risk reduction, or development programs.
    • Experience in participatory rural development, and in developing community accountability in projects and programs.
    • Experience working with communities and CSOs at the grass roots level.
    • Training experience required.

    Knowledge:

    • Knowledgeable in participatory and rural development processes.
    • Acceptance of cultural differences in a continuously changing environment.
    • Knowledge of principles and best practice in protection mainstreaming and community accountability in development and emergency work, including HAP standard and Sphere.
    • Strong understanding of referral processing (to be used to strengthen staff awareness and understanding on agency policies of protection and fraud).
    • Good understanding of project planning, reporting, M&E and participatory approaches.
    • Excellent understanding of local NGOs and government system, with knowledge and appreciation of the vision and mission of CRS.

    Skills:

    • Strong skills in mentoring and coaching peers.
    • Proven organizational skills and ability to manage multiple tasks simultaneously.
    • Strong verbal and written English skills.
    • Proficiency in multiple Nigerian languages and dialects a plus to be able to engage with stakeholders across CRS Nigeria’s geographically expansive programming areas.
    • Very good listening and facilitation skills - capable of facilitating group discussions with program participants, communities, local officials, partners and all levels of staff.
    • Ability to appropriately manage sensitive situations and information.
    • Excellent interpersonal communication and influencing skills.
    • Calm demeanor to be able to solicit and receive varying types of feedback from stakeholders.
    • Proficient in the use of MS Office suite of programs.
    • Must be able to respect the privacy, sensitivity and confidentiality of the type of information individual may come across in this role.

    Abilities:

    • Can work independently and proactively to identify issues, involve appropriate stakeholders, and facilitate and implement solutions.
    • Ease of use learning, exploring and training colleagues on new software systems.
    • Quickly receive and process information to assess a rapidly evolving situation and ability to make timely decisions
    • Ability to make timely decisions consistent with the values of the organization and the established delivery plan.
    • Strong communication capability to build good inter-personal relationship with staff, partners and other key stakeholders.
    • Ability to mobilize people - to develop and maintain relationships with staff and communities to ensure their participation in CRS programs.
    • Non-discriminatory and readiness to involve beneficiaries and communities from diverse backgrounds, particularly the most marginalized groups, acting in a respectful and culturally sensitive manner.
    • Can work in sensitive and high security environments.
    • Willing to travel extensively to different locations; even on short notice

    Competencies (for all CRS Staff)
    Agency-Wide Competencies:
    These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning

    MEAL Competencies:

    • Accountability: Improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms, and adherence to internal quality standards and requirements.
    • Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influence.

    Working Relationships:

    • External: NGO and CSO partners, Government partners, Technical partners, beneficiaries, and community members.
    • Internal: MEAL Coordinator, Deputy Country Representative for Programs, Human Resources Manager, Head of Operations, Program Managers, MEAL Officers.

    go to method of application »

    Technical Advisor, Gender and Child Protection (SMILE)

     

    Project Background
    CRS Nigeria leads the USAID-supported SMILE (Sustainable Mechanisms for Improving Livelihoods and Household Empowerment) consortium consisting of ActionAid Nigeria and Westat designed to scale-up care and support services for orphans and vulnerable children in FCT, Benue, Kogi, Edo, and Nasarawa by strengthening the capacity of government, civil society organizations (CSOs) and communities. SMILE seeks to improve the wellbeing of 600,000 OVC and 150,000 caregivers and will be implemented through an umbrella grants mechanism (UGM) whereby CSOs receive sub-grants to support capacity strengthening and program implementation at the community level. The project will also strengthen the Nigerian Orphans and Vulnerable Children (OVC) response by strengthening the organizational systems and technical capacity of the five SMWASDs and targeted Local Government Areas (LGA).

    The purpose of this position is to support the development, implementation and integration of gender-sensitive interventions and child protection approaches into the SMILE project through the provision of technical guidance to SMILE partner CSOs, community child protection committees and community volunteers. Under the direction of the Technical Director, SMILE, s/he will collaborate closely with the SMILE team to roll out and implement an integrated and holistic community based response to child protection issues and gender-based barriers to accessing services including HIV prevention, care and support, economic empowerment, education and food security.

    General function

    • The Technical Advisor, Gender and Child Protection (SMILE) will be responsible for working closely with the SMILE technical team to achieve the strategic objectives of the program - focusing primarily on integrating gender-sensitive interventions and child protection strategies across the SMILE thematic areas including nutrition, HIV, household economic strengthening and food security.
    • S/he will adhere to high standards of programmatic and management quality to support community stakeholders’ capacity and performance in provide access to full range of SMILE services for beneficiaries.
    • S/he will provide technical guidance in terms of child protection and gender, drawing on national and global best practices, ensuring CSOs embrace quality gender-sensitive and child-sensitive approaches.

    Specific Responsibilities
    Technical:

    • Develop technical strategies and lead the implementation of SMILE gender integration and child protection activities
    • Direct CSOs towards overall technical quality - including adherence to technical standards, best practices and donor guidelines for all gender integration and child protection activities
    • Lead the development of training modules and tools, and conduct relevant trainings and workshops for SMILE and CSO staff in line with identified capacity strengthening needs.
    • Keep abreast of research and trends in gender integration and child protection approaches
    • Build capacity of CSOs in the strengthening of referral pathways and support services for victims of gender-based violence and child abuse or exploitation.
    • Support CSOs to implement individual and community-level gender-sensitive activities addressing gender norms that propagate gender-based violence, as well as serve as barriers to accessing HIV services
    • Work closely with states and Child Protection Networks on child protection activities including the Violence Against Children, the domestication of Child Rights laws and the establishment/reactivation of child-friendly judiciary systems
    • Support CSO participation in state-level Child Protection activities
    • Support the review of existing Early Childhood Development (ECD) and Parenting Skills resources to ensure they address gender and child protection, with particular focus on adolescent girls programming
    • Analyze the social, economic, cultural, political contexts and impact of emerging issues and social policies on the protection and wellbeing of children and propose appropriate responses
    • Contribute to efforts towards ensuring that project gender and child protection activities and approaches used by CSOs are in line with relevant government policies; contribute to the review and development of new policies, as appropriate.
    • Prepare technical briefs and presentations on gender and child protection to communicate program results and influencing key stakeholders.
    • Identify opportunities for learning, formative research, special studies and operational research on gender and child protection and work with M&E team, SMILE technical team, CRS Nigeria MEAL team and external support (if needed) to conduct research.
    • Contribute to the documentation and dissemination of project efforts, achievements, lessons learned and innovations within SMILE and to the larger Nigerian and global technical community, as appropriate.
    • Encourage key stakeholder reflection on key project gender and child protection issues/priorities, assumptions and themes to identify and address gaps in learning/service delivery or uptake

    Supervision and Mentoring:

    • Facilitate incorporation of gender and child protection activities into CSO work plans
    • Facilitate capacity development for partner CSOs, community volunteers, child protection committees and other key stakeholders on gender integration and child protection
    • Provide regular supportive supervision to CSO staff to ensure achievement of expected results
    • Support CSOs and related GON entities to use quality improvement science and methodology to enhance the quality of SMILE gender integration and child protection interventions
    • Support CSO staff professional development, including identifying capacity building needs for CSO staff, providing mentoring and training and linking staff to appropriate external opportunities to in line with project needs.
    • Facilitate the use of monitoring data during quarterly participatory reflection events and other fora with partners and other stakeholders to inform project decisions.
    • Facilitate the use of evaluation and review results with partners and other stakeholders to inform decision-making, identify lessons learned and best practices.
    • Work with M&E to track gender and child protection performance indicators
    • Monitor and evaluate program performance on gender-related goals and objectives and contribute content for internal and external reporting.

    Representation:

    • Represent the SMILE consortium in external technical meetings, conferences and workshops related to gender and child protection
    • Liaise and collaborate with implementing partners and government agencies including National Agency for the Control of AIDS (NACA), the Federal/State Ministries of Women Affairs and Social Development, the Development Partners Gender Group, the PEPFAR Nigeria Gender TWG, UNICEF, the Violence against Children TWG, the Child Protection Systems Strengthening Learning Group, other learning institutions and civil society actors to promote synergy and exchange information relating to gender integration and child protection
    • Participate in CRS agency-wide gender and child protection activities

    Key Working Relationships:

    • Internal: Chief of Party; Technical Director; Program Director; Organizational Development Director, M&E Director; Senior Program Managers.External: SMILE Consortium team members; SMILE CSO partners; National Agency for the Control of AIDS (NACA), the Federal/State Ministries of Women Affairs and Social Development, the Development Partners Gender Group, the PEPFAR Nigeria Gender TWG, UNICEF, the Violence against Children TWG, the Child Protection Systems Strengthening Learning Group, other implementing partners and other stakeholders.

    Agency-wide Competencies (for all CRS Staff) :

    • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves With Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning

    Travel:

    • Travel up to 40% of the time.

    Qualifications and Skills

    • Master's Degree or equivalent in Law, Development Studies, Gender Studies, Sociology, Anthropology or related discipline with 3-5 years working experience in gender integration and child protection
    • Bachelor’s degree or equivalent in Law, Development Studies, Gender Studies, Sociology, Anthropology or related discipline with 5-7 years working experience in gender integration and child protection
    • Demonstrable expertise in gender integration and child protection in donor (PEPFAR, USAID, CDC, CIDA, DFID) funded projects
    • Familiarity with PEPFAR gender strategies and reporting requirements
    • Experience in the development of national and/or state policy documents on gender and child protection
    • Ability to work effectively with government and civil society partners and communities as well as transfer knowledge to diverse audiences through workshops, training and meetings using participatory methods and adult learning principles.
    • Good understanding of principles and practices of gender integration and child protection integration
    • Familiarity with OVC programming and principles.
    • Excellent English oral and written communication skills required.
    • Excellent analytic, organizational and computer skills; skilled in MS Office including Word, Excel, Outlook, and PowerPoint.

    go to method of application »

    Technical Specialist, TB (SMILE)

     

    Project Background
    CRS Nigeria leads the USAID-supported SMILE (Sustainable Mechanisms for Improving Livelihoods and Household Empowerment) consortium consisting of ActionAid Nigeria and Westat designed to scale-up care and support services for orphans and vulnerable children in FCT, Benue, Kogi, Edo, and Nasarawa by strengthening the capacity of government, civil society organizations (CSOs) and communities. SMILE seeks to improve the well being of 600,000 OVC and 150,000 caregivers and will be implemented through an umbrella grants mechanism (UGM) whereby CSOs receive sub-grants to support capacity strengthening and program implementation at the community level. The project will also strengthen the Nigerian Orphans and Vulnerable Children (OVC) response by strengthening the organizational systems and technical capacity of the five SMWASDs and targeted Local Government Areas (LGA).

    The purpose of this position is to support the development and implementation of technical program activities for community-based childhood TB through the provision of technical guidance to SMILE partner CSOs, CTBC case managers and community volunteers. Under the direction of the Technical Advisor, TB, s/he will collaborate closely with the SMILE team to roll out and implement an integrated and holistic community based response to HIV/AIDS and TB towards scaling up access to childhood TB prevention, care and treatment support services in Nassarawa state.

    General function

    • The Technical Specialist- TB SMILE will be responsible for working closely with the SMILE technical team to achieve the strategic objectives of the program - focusing primarily on facilitating access to community childhood TB in Nassarawa state, but also supporting cross-cutting themes and integration efforts across the SMILE project. S/he will adhere to high standards of programmatic and management quality to support community stakeholders’ capacity and performance in provide access to full range of childhood TB services - for children and their caregivers.

    Major Responsibilities

    • S/he will provide technical and programmatic support primarily in the area of community childhood TB for project community members including SMILE beneficiaries in Nassarawa state.
    • S/he will be responsible for implementing strategies designed to strengthen the linkages between the community-based activities and health facilities providing TB diagnosis, care and treatment.
    • S/he will also support the strengthening of the capacity of implementing CSOs, CTBC case managers and community volunteers in the area of childhood TB prevention awareness creation; TB-case detection; TB treatment support and improving referral and counter-referral systems between communities and facilities.
    • In addition, s/he will support the implementation of evidence-based interventions aimed reducing morbidity and mortality among TB clients particularly ensuring access to HIV services by TB patients.
    • S/he will utilize approaches that support integration and maximize country and community-ownership for sustainability of the project.

    Specific Responsibilities
    Technical:

    • Contribute to the development of strategies, design and implementation of community childhood TB prevention, care and support activities by SMILE; ensure activities improve community TB prevention, care and support services for TB patients.
    • Direct CSOs and CTBC case managers towards overall technical quality - including adherence to technical standards, best practices and donor guidelines for all community childhood TB Prevention, Care and Support TB activities including TB/HIV integration services in Nasarawa state.
    • Support strategies towards ensuring that project activities are built on strong behavior change principles, and builds the capacity of CSOs and CTBC case managers in effective implementation and monitoring.
    • Identify leverage points for linkages and referral networking at the community level and for integration of TB Prevention Care & Support elements into other OVC project activities.
    • Work closely with the Nasarawa state TB, Leprosy and Buruli Control Program, LGA TB supervisors, and TB TWG for improved linkages and referral coordination for smooth community-facility continuum of care for childhood TB services.
    • Keep abreast of research and trends in effective behavior change approaches in community childhood TB Care.
    • Contribute to efforts towards ensuring that project activities and approaches used by CSOs are in line with relevant government policies; contribute to the review and development of new policies, as appropriate.
    • Identify opportunities for learning, formative research, special studies and operational research  and work with M&E team, SMILE technical team, CRS Nigeria MEAL team and external support (if needed) to conduct research.
    • Contribute to the development of training modules and tools, and conduct relevant trainings and workshops for CSO staff and GON in line with identified capacity strengthening needs.
    • Coordinate with other USAID Implementing Partners, including KNCV (CHALLENGE TB) with relevant experience and training resources
    • Improving accountability to CSOs, Nasarawa SMOH, SMWASD, Nasarawa TBLCP, TB TWGs through increased participation, transparent communication, responsive feedback mechanism, and adherence to internal and external quality standards and requirement.
    • Contribute to the documentation and dissemination of project efforts, achievements, lessons learned and innovations within SMILE and to the larger Nigerian and global technical community, as appropriate.
    • Support the development of functional referral networks for community –health facility linkages of vulnerable groups
    • Use appropriate project management tools to plan, review and track progress on implementation of community childhood TB activities and strategize on meeting set targets.
    • Supports relevant development of human resources to implement quality MEAL  processes
    • Actively seeks and responds to feedback from all members of targeted communities and other Stakeholders
    • Encourages individual and key stakeholder reflection on key project issues/priorities, assumptions and themes to identify and address gaps in learning/service delivery or uptake
    • Representation:
    • Represent the SMILE consortium in external technical meetings, conferences and workshops related to childhood TB prevention, treatment, care and support.
    • Liaise and collaborate with TB/ TB&HIV implementing partners including government agencies like the National TB Control Program (NTP), National Agency for the Control of AIDS (NACA), other learning institutions and civil society actors to promote synergy, share lessons learned and avoid duplication. Link State, LGA, and CSO staff to relevant childhood TB technical and coordination forums. 
    • Prepare technical briefs and presentations to communicate program results and influencing key stakeholders in the HIV and TB sectors.

    Supervision and Mentoring:

    • Facilitate capacity development for partner CSOs, community volunteers and other key stakeholders on community childhood TB prevention, treatment, care and support.
    • Provide regular supportive supervision to CSO staff and CTBC case managers to ensure achievement of expected results- using standard supervision checklists.
    • Support CSOs and related GON entities to use quality improvement science and methodology to enhance the quality of community Childhood TB interventions
    • Support CSO staff professional development, including identifying capacity building needs for CSO staff, providing mentoring and training and linking staff to appropriate external opportunities to in line with project needs.
    • Ensure relevant GON entities have the knowledge, skills and tools to provide technical oversight to CSO engaged in community childhood TB interventions.
    • Facilitate the use of monitoring data during quarterly participatory reflection events and other fora with partners and other stakeholders to inform project decisions.
    • Facilitate the use of evaluation and review results with partners and other stakeholders to inform decision-making, identify lessons learned and best practices.
    • Support the GON planning processes, particularly at the state and local levels on community childhood TB as it relates to vulnerable households.

    Key Working Relationships:

    • Internal: Chief of Party; Technical Director; Program Director; M&E Director; Technical Advisor TB; SMILE Technical Specialists-HIV Prevention, Care and Support; Technical Specialist M&E (TB); Senior Program Managers.
    • External: SMILE Consortium team members; SMILE CSO partners; SMILE CTBC case managers, National TB Control Program (NTP); KNCV- CHALLENGE TB; Nasarawa state MOH; Nasarawa state TB, Leprosy and Buruli Control Program; LGA TBL supervisors; TB TWGs; TB/HIV TWGs; other NGO and other stakeholders.

    Agency-wide Competencies (for all CRS Staff) :

    • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves With Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning

    Travel:

    • Travel up to 40% of the time.

    Qualifications and Skills

    • MBBS/MD and/or MPH with a minimum of 2 years relevant experience in implementing community TB programs
    • Demonstrated ability to work effectively with government and civil society partners and communities as well as transfer knowledge to diverse audiences through workshops, training and meetings using participatory methods and adult learning principles.
    • Experience in supporting community TB prevention, case detection and treatment support programs in health facilities and community outreaches
    • Good knowledge of Government of Nigeria TB Prevention, Care and Support and community TB guidelines
    • Good understanding of principles and practices of TB and HIV services integration
    • Familiarity with OVC programming and principles.
    • Excellent English oral and written communication skills required.
    • Excellent analytic, organizational and computer skills; skilled in MS Office including Word, Excel, Outlook, and PowerPoint.

    go to method of application »

    Senior Program Manager (SPM)

     

    Job Description

    • The OD SPM will be the primary developer and driver of the CRS Nigeria Capacity Strengthening program.
    • The successful candidate will also manage ongoing projects while building a results focused and impact oriented team of capacity strengthening professionals to provide strategic support to CRS’ current and potential partners through participatory assessment of their needs; development and implementation of appropriate interventions that will strengthen their institutional, program management; financial and administrative capacities.
    • The OD SPM will closely collaborate with the CRS Baltimore Partnership and Capacity Strengthening Unit (P-CS) to develop and continuously improve an agency wide standard for the methodology, measurement, and implementation of partner capacity strengthening.
    • Additionally, the utilization of the empirical evidence gleaned from this initiative will be ultimately used as a platform to demonstrate CRS’ approach and success in developing local CSO/NGO capacity to donor entities, peer organizations, local governments and civil society.
    • Four main objectives will measure the success of the Nigeria Partner Capacity Strengthening (PCS) Unit:
    • Development and implementation of CRS Nigeria Capacity Strengthening Strategy in line with CRS’ agency strategy in PCS.
    • Develop and implement a system for measuring CRS’ strengths and weaknesses in partner capacity strengthening initiatives based on Gateway.
    • Improve CRS’ methodology to provide impactful partner capacity strengthening through a systematic progression; evaluated against predetermined benchmarks.
    • Analyze how the proven increase in partner Programmatic (SRPMA) and Financial (SRFM) capacity correlates to CRS’ cost efficiency in the provision of higher quality services to beneficiaries.

    Key Responsibilities
    Strategy Development & Partnership Representation:

    • Develop a partnership capacity strengthening and graduation strategy across a two, five and ten year timeline - harmonized with the CRS Nigeria’s Country Program strategy and the CRS HQ P-CS unit.
    • In collaboration with the DCR/Programs and the Country Representative, spearhead capacity development planning with target faith based and secular partner directors
    • Implement the partnership feedback evaluation through the use of the CRS’s Partnership Scorecard platform. Work with respective CRS Program and Operations teams to enhance partnership skills through feedback and mentoring.

    Programmatic and Financial Capacity Strengthening:

    • Continue in the development of a system for measuring impact of CRS’ partner capacity strengthening through a standardized methodology.
    • Establish target partners organizational capacity baseline through the use of the HOCAI.
    • Conduct the HOCAI Plus assessment and develop partner specific capacity action plans in collaboration with partner teams
    • Establish target partners organizational capacity baseline through the use of the SRFM Assessment Tool.
    • Manage the SRFM assessment and monitoring calendar.
    • Follow up with the appropriate Finance and Program staff to ensure that the country program is in full compliance on SRFM.
    • Support partners in implementing their respective corrective action plans targeted at achieving the predetermined benchmarks for assessment topics where gaps were determined.
    • Sources and/or designs and administers technical trainings specific to each partner’s capacity needs
    • Remains up-to-date with latest methodologies, best practices, and donor requirements within the field of capacity strengthening and organizational development.
    • Supports country program technical staff in the development of comprehensive plans and materials for the incorporation of local capacity strengthening in each development sector and theme.
    • Networks with institutions and experts in capacity strengthening within CRS, among peer agencies, and professional circles.

    Monitoring, Evaluation, Accountability & Learning:

    • Develop rigorous, results based and impact focused programmatic monitoring systems based in the HOCAI Sub-recipient programmatic monitoring framework, linked to the Sub-recipient financial monitoring policy.
    • In collaboration with CRS HQ P-CS Unit and HQ MEAL Unit, document standardized approaches and best practices in local partner capacity strengthening.
    • Develop and disseminate knowledge assets in support of capacity strengthening, including: guidelines, tools, case studies, and e-learning. Coordinates with colleagues globally to share and incorporate lessons learned from other CRS CPs.

    Programmatic and Financial Management:

    • Develop, manage and implement program workplans in accordance with CRS and donor requirements.
    • Liaise with country program project managers and multi-country project program managers to ensure the successful and collaborative implementation of project objectives.
    • Complete timely programmatic reports across all projects managed.
    • Ensure projects are consistently on track to meet quarterly and annual targets.
    • Manage program budgets, including tracking of financial and material resources as well as quarterly and annual forecasting.
    • Ensure accurate and timely reporting of program finances and progress status; review actual financial performance against the budget, and explain variances on a regular basis.
    • Approve program expenditures, budget adjustments, and cost modification requests to donors.
    • Develop and produce proposals (narrative and budget) for various potential donors to expand the depth of the CS department.

    Agency-wide Competencies :

    • These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning

    Key Working Relationships:

    • Internal: Country Representative, Deputy Country Representative, Deputy Head of Programs, Regional Technical Advisors, CRS Nigeria Programs Team members, HQ PCS team, and multi-country project program management staff.
    • External: Partners, CCFN, various local church partners, dioceses and partners, academic institutions, capacity strengthening institutions.

    Qualifications

    • Master’s degree in organizational and/or international development, or equivalent degree with proven capacity strengthening experience
    • Five to seven years of progressive responsibility building institutional capacity in relief and development programs in partnership with local organizations, preferably in an international organization
    • Demonstrated ability to transfer knowledge to diverse audiences through participatory adult training, mentoring, distance education and other formal and non-formal methods.
    • Strong design and facilitation skills:
    • Strong research, adult learning methodology design and facilitation skills 
    • Demonstrate excellent written and oral communication skills
    • Must demonstrate a good understanding of contemporary management best practices
    • Demonstrate high level of initiative , diplomacy and tact
    • Excellent knowledge of computer software - MS Office (Word, PowerPoint and Excel especially)
    • Must be flexible and be able to work independently and as part of a team.
    • Fluency in English.
    • Willingness and ability to travel 50 percent within Nigeria.

    Method of Application

    Applicants should download the Application Form below and send with a detailed Resume in a single file document to: NG_HR@global.crs.org In addition, each applicant is required to submit a letter of interest with the resume describing past experience with accountability programming and proficiency with Nigerian languages and dialects.  Also highlight any previous experiences working with technology systems (other than usual office suite products) in related work.

    Click here to download the Application Form

    Note: Interviews will be conducted on rolling basis. Applications sent in the required format will be considered and only short listed candidates will be contacted.

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