• Job Vacancy at SAP

  • Posted on: 15 February, 2016 Deadline: Not Specified
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  • As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

    Cash Collection West Africa Job

     

    ROLE DESCRIPTION:

    The Cash Collections Organization resumes ownership of the company’s trade receivables. The focus is reduction of DSO and improvement of cash-flow by driving timely settlement from customers using standardized processes and tools. The organization will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supports projects.

    The Cash Collector is responsible for the A/R functions of the relevant legal entity or Region. He/she overlooks the collection process and provides guidance and support. He/she interacts with all levels of senior management, ensuring appropriate degree of awareness about potential risks to SAP. While working across standard collections tasks on a defined customer portfolio, he/she will assume Responsibility for additional tasks.  

    EXPECTATIONS AND TASKS:

    The main tasks are:

    • proactive contact to customers, set up good relationship with internal stakeholders
    • proactively call customers to reassure the time of invoice payment.
    • handle escalations on open invoices
    • perform monitoring and collection of receivables
    • manage open items incl. overdue receivables
    • investigate billing discrepancies and respond to external queries
    • business administration
    • support ad-hoc queries and contributes to projects
    • contact for external and internal auditors
    • fulfillment of pre-set targets
    • Follow SAP processes and use application tools available in ISP
    • very important in this role is interaction and communication with other team members and managers in an international environment, and as such require advanced communication and language skill

    WORK EXPERIENCE:

    • Working experience within a finance related field required (5-10 years)
    • Fluent written and spoken English language skills
    • Local language skills

    EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

    • Excellent "Customer Focus" approach
    • Independent communication and negotiation with client
    • Communication skills (verbally and written)
    • Must be a well-organized and self-starter with "can do" attitude
    • Ability to work under pressure
    • Ability to work in an international environment
    • Strong attention to detail
    • Strong will to deliver excellent quality
    • Willingness to learn and improve
    • Team spirit contribution
    • Knowledge of SAP FI module

    This position is open for 6 months, but maybe with possibility to exted for a full-time role (currently under discussion).

    SAP'S DIVERSITY COMMITMENT

    To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

    Method of Application

    Interested in this position, apply on SAP career website

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