• Jobs in an Online Payment Processor Company

  • Posted on: 9 February, 2016 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at Global Profilers
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  • Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a suitable candidate for in IT Program for our client that is a leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online.

    Fraud Control Officer

     

    Responsibilities
    • Review result for potential fraudulent transaction and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation.
    • Where appropriate, prepare case papers in accordance with Government Guidelines and Codes of  Practice, to a suitable standard for submission for prosecution.
    • Reduce fraud and corruption losses by efficiently and effectively investigating, preventing, detecting, analyzing, reporting and recovering losses.
    • Deal promptly with complaints other notifications relating to investigations.
    • Must be smart and fast thinking with a good knowledge of advanced computer use.
    • Be responsible for making recommendations on how processes can be improved and policies modified.
    • Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers. 
    • Maintain to a high standard for record of each and investigation, and produce appropriate, timely reports to the Head of Fraud, Management unit and relevant Manager or Directors, as appropriate. 
    • Any other job assigned by the superior from time to time
    • Conduct formal tape-recorded interviews with suspects and witnesses in accordance with current legislation and Codes of Practice.

     

    Expectation/ Qualities 
    • BSc from any reputable university
    • Candidate must have an excellent understanding of Internet browsing, and experience of shopping on the internet.
    • Knowledge of computer packages and soft wares e.g. MS Office suite
    • Ability to think quickly and logically to ensure expedient response.
    • Professional demeanor in dealing with internal and external personnel
    • Excellent Communication Skills both Written & Verbal.
    • 2 years’ experience
    • Proven record of Reliability

    go to method of application »

    Customer Support / Operations

     

    Job Description

    Basic programming skill (HTML, CSS & PHP). 
    Should have basic computer knowledge and expertise in using desktop applications 
    A good understanding of the JOOMLA CMS 
    Ability to multi-task and work under pressure
    Good ability to troubleshoot programming related issue
    An overview knowledge about CMS like Wordpress, Prestashop, Magento and Moodule  
    Any other job assigned by the superior from time to time
    Experience in using MSQL database. Usage of phpmyadmin will be added advantage

    Expectation/ Qualities
     
    Minimum of HND from any reputable higher Institution
    Should be a good Team player and must be teachable
    2 years’ experience Proven record of Reliability
    Exercise good patience in dealing with Clients (especially in the advent of serious technical issue) 
    Knowledge of computer packages and soft wares e.g. MS Office suite
    Ability to think quickly and logically to ensure expedient response.
    Professional demeanor in dealing with internal and external personnel
    Candidate must have good Customer relation skills.

    Method of Application

    Use links below to apply on Global Profilers

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