Lagos Business School delivers executive programmes aimed at systematically improving the practice of management in Nigeria.
In 2007, LBS consolidated its status as Nigeria’s premier business school by ranking for the first time among the top 50 business schools in the world, in the area of open enrolment programmes, by the Financial Times of London. LBS is still the only Nigerian business school to be included in this prestigious world ranking.
LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity and relevant to Nigeria and Africa at large. We strive to be a world-class business school which will have a significant impact on the practice of management.
Purpose of Position: To market and drive the growth of assigned products to targeted customers.
Develop and manage clients relationship to meet their needs and business sustainability.
ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but not limited to the following:
o Develop and implement programmes to grow product sales. Set up strategic marketing plans for a product or product line through comprehensive market research, competitive analysis, pricing, customer engagement.
o Build relationships with top 60 companies sending participants to executive programmes and report on a quarterly basis about possible enrolments, needs identified and feedback from past participants.
o Track performance of clients on completion of programmes.
o Maintain and update customer reference database and associated companies to facilitate marketing activities.
o Manage issues affecting ordering of products and meeting of clients products demand. Review and advise on improvement initiatives for effective meeting of targets.
o Facilitate payment of fees by participants in accordance with the SOP. Drive debt recovery plans and credit policy
o Support the marketing of Executive Programmes and Open Seminars
o Provide brand visibility for each executive education class by establishing social media presence, setting up a special newsletter or report on programme activities sent to participating companies, online coverage of selected sessions etc.
o Collaborate with colleagues to ensure successful graduation of participants in Executive Education.
o Any other specific or adhoc duty to be assigned by the line manager from time to time.
KEY PERFORMANCE INDICATORS
o Achieving agreed target number of participants for assigned portfolio
o Number of new products and Channels developed
o Feedback from customers internal and external
o Achieving agreed target revenue
o Maintain high customer satisfaction ratings from participants
o Submit monthly report on progress made on deliverables
o Planning/organizational skills and initiative
o Good interpersonal skills
o Excellent time management skills
o Excellent oral and written communication skills
o Influencing and presentation skills
o Flexibility in work schedule
o Knowledge of Budgeting and project management
o Good knowledge of the executive education market
o Customers services skills
o Ability to plan and prioritize as required
o Working knowledge of MS office
o Knowledge of product and channels development and management
o Good negotiation skills
o Knowledge of market segmentation and branding
Interested candidates should forward their CVs to firstname.lastname@example.org