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LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity and relevant to Nigeria and Africa at large. We strive to be a world-class business school which will have a significant impact on the practice of management. In order to achieve ...
LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity and relevant to Nigeria and Africa at large. We strive to be a world-class business school which will have a significant impact on the practice of management.
Purpose of Position: To market and drive the growth of assigned products to targeted customers.
Develop and manage clients relationship to meet their needs and business sustainability.
ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but not limited to the following:
o Develop and implement programmes to grow product sales. Set up strategic marketing plans for a product or product line through comprehensive market research, competitive analysis, pricing, customer engagement.
o Build relationships with top 60 companies sending participants to executive programmes and report on a quarterly basis about possible enrolments, needs identified and feedback from past participants.
o Track performance of clients on completion of programmes.
o Maintain and update customer reference database and associated companies to facilitate marketing activities.
o Manage issues affecting ordering of products and meeting of clients products demand. Review and advise on improvement initiatives for effective meeting of targets.
o Facilitate payment of fees by participants in accordance with the SOP. Drive debt recovery plans and credit policy
o Support the marketing of Executive Programmes and Open Seminars
o Provide brand visibility for each executive education class by establishing social media presence, setting up a special newsletter or report on programme activities sent to participating companies, online coverage of selected sessions etc.
o Collaborate with colleagues to ensure successful graduation of participants in Executive Education.
o Any other specific or adhoc duty to be assigned by the line manager from time to time.
KEY PERFORMANCE INDICATORS
o Achieving agreed target number of participants for assigned portfolio
o Number of new products and Channels developed
o Feedback from customers internal and external
o Achieving agreed target revenue
o Maintain high customer satisfaction ratings from participants
o Submit monthly report on progress made on deliverables
SKILLS REQUIREMENTS
o Planning/organizational skills and initiative
o Good interpersonal skills
o Excellent time management skills
o Excellent oral and written communication skills
o Influencing and presentation skills
o Flexibility in work schedule
o Knowledge of Budgeting and project management
o Good knowledge of the executive education market
o Customers services skills
o Ability to plan and prioritize as required
o Working knowledge of MS office
o Knowledge of product and channels development and management
o Good negotiation skills
o Knowledge of market segmentation and branding
QUALIFICATIONS
EXPERIENCE
SALARY GRADE
Interested candidates should forward their CVs to careers@lbs.edu.ng​​
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