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  • Posted: Jan 21, 2016
    Deadline: Not specified
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    Simeon's Pivot is a Management Training and consulting firm with a focus on Performance Improvement. We work with our clients (both individuals and corporations) to bring about enhanced performance by closing performance gaps through Status Revealing Diagnosis & Assessments, Training and Development, Performance Management, Leverage SolutionsTM and Human...
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    Personal Assistants to the MD

    Slot: 3

    Job Description
    It includes but is not limited to the following:

    • Answering calls and handling queries
    • Preparing correspondence on your boss's behalf
    • Managing your boss's diary
    • Organising and preparing papers for meetings
    • Organising travel and preparing travel itineraries
    • Writing minutes and taking dictation
    • Conducting research on the internet
    • Managing and reviewing filing and office systems

    Qualification/Experience/Skills

    • B.Sc /HND in Secretarial Administration, or related course
    • Minimum of 3-5 years experience
    • Relevant certification is an advantage
    • Interpersonal skills
    • Organized and flexible
    • Good communication
    • IT Literacy (Ms applications etc)

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    Business Development Officers

    Slot: 3

    Job Description
    It includes but is not limited to the following:

    • To drive business growth
    • To Protects organization's value by keeping information confidential.
    • To enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    • To build market position by locating and defining business relationships.
    • Closes new business deals by coordinating requirements.
    • Developing and negotiating contracts
    • Revenue generation for the organization

    Qualification/Experience/Skills

    • B.Sc /HND in Marketing, Business Administration or a related course
    • Minimum of 2-5 years on the job experience
    • Having worked in the same capacity in an hospital will be an advantage
    • Interpersonal skills/Relationship building
    • Business development management
    • Report writing skill

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    Accounts Officers

    Slot: 3

    Job Description
    It includes but is not limited to the following:

    • Bank reconciliation
    • Ensure timely payment of bills; to preside over the monitoring and processing of payments and expenditure
    • To ensure that all transactions are covered by adequate sanctions and do not have any deviations by thorough review of document
    • Handling reconciliation of accounts receivable.
    • Preparing financial statements including trial balance, profit & loss accounts, Balance Sheet among others

    Qualification/Experience/Skills

    • B.Sc /HND in Accounting, or related course
    • Minimum of 3-5 years experience
    • Relevant professional qualification is an advantage but not a Must
    • Accounting skills
    • Accounts Receivables/Payables
    • General Ledger
    • Reconciliation

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    Pharmacy Technicians

    Slot: 3

    Job Description
    It includes but is not limited to the following:

    • To help the pharmacists provide medication and other health care products to patients
    • Perform routine tasks to help prepare prescribed medication
    • Handles administrative and bookkeeping tasks,
    • Manages inventory control, stocking shelves and data entry

    Qualification/Experience/Skills

    • Technical certification or other relevant certification/qualification as a pharmacy technicians
    • On- the- job training will be an advantage
    • Minimum of 2-3 years on the job experience
    • Must possess excellent communication skills

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    Client Service Officer

    Job Description/ Necessary Information

    • Maintain and promote an efficient and high quality service to all internal and external clients inclusive of patients, their families, clinicians and members of the general public.
    • Collects data and information about patient care concerns, needs and problems and implement appropriate corrective actions.
    • Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
    • Book Out-Patient appointments, obtaining all the necessary information inputting all details to the Hospitals Information System when required.
    • Oversee the provision of an efficient catering service to patients, consultants, visitors and staff of the highest quality and nutritional content.
    • Develops policies and procedures to promote establishment and maintenance of meaningful communications between patients, families and staff.
    • Update Main Reception/Patient Accounts of any unscheduled admissions or cancellations.
    • Perceives and interprets patient needs and translates them into effective solutions.
    • Carry out any other duties as required by the management
    • Analyses statistics or other data to determine the level of hospital’s customer service.
    • Maintain confidentiality of information regarding patients, families and friends at all times.
    • Be aware and conversant with all hospital and emergency policies and procedures e.g. Health and Safety, Fire, Code Blue and Bomb Alert - and to attend all mandatory study days.
    • Work closely with the Health & Safety Advisor on all matters related to Health & Safety.
    • Define, set and audit Customer Service standard across the Hospital.
    • Model high level customer focused and service behaviours and able to coach others to develop excellent customer care.

    General Function:

    • Responsible for monitoring and ensuring patient satisfaction with the services provided; identifying and resolving patient and family member concerns and problems.

    Qualification/Experience

    • 5 years hands-on working experience as Client Service/ Customer Service Officer of Medical Organizations.
    • HND/B.Sc Business Administration/Public relations and other related field.
    • Must possess relevant professional qualifications/affiliations.
    • Age Range: 25 -35 years

    Knowledge, Skills and Competency:

    • 5 years hands on experience in Client service/Customer service in Medical field.
    • Excellent telephone and written communication skills
    • Critical thinking, problem solving and analytical skills
    • Effective people management, negotiation and motivational skills
    • Management/coordination skills
    • Ability to multitask at various effort levels
    • Ability to demonstrate commercial acumen
    • Customer Service Skills
    • Proficient in Microsoft office.
    • Office Administration skills
    • Ensure sensitivity and respect for the rights and privacy of patients, visitors and staff
    • Able to talk to patients in an understanding way
    • Ability to maintain favorable public relations.

    Method of Application

    Interested and qualified candidates should send their CV's to: info@simeonspivot.com with position applied for as subject title e.g Personal Assistant to the MD.

    Note: Please do not apply If you are not qualified for this position. Only shortlisted candidates will be contacted.

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