• Job Vacancy at Ericsson

  • Posted on: 16 January, 2016 Deadline: Not Specified
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  • Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

    We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

    Operations & Transformation Consultant

     

    Role Description

    • Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
    • Shape and lead holistic programs that translate operational shortfalls into transformation programs
    • Define roadmaps for organization change and process development
    • Undertake capability and assessments across processes and systems
    • Support operators in defining data requirements and leveraging real time data to drive improved customer experience

    Required Skills:

    • Analytical and problem solving skills
    • Excellent communications skills (both oral and written) - able to explain complex concepts
    • Consultative selling knowledge
    • Team and stakeholder management

    Required Experience:

    • Deep telecommunications industry knowledge
    • Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
    • Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
    • Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
    • Understanding of processes and architecture related to fulfilment, assurance and billing
    • Managing cross functional teams
    • Experience and ability to interact with senior (C-Level) stakeholders

    Requirements
    Your Profile:

    • 4 years + experience in consulting
    • 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
    • Willingness and ability to travel in Africa up to 75% of the time
    • Minimum relevant 3 year Bachelor's degree (postgraduate qualification recommended)

    Method of Application

    Interested candidates should apply on Ericsson's career website

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