• Current Job Opportunity at FINCA International

  • Posted on: 12 January, 2016 Deadline: 19 January, 2016
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  • The Foundation for International Community Assistance (FINCA International) is a non-profit, microfinance organization, founded by John Hatch in 1984. Sometimes referred to as the "World Bank for the Poor" and a "poverty vaccine for the planet", FINCA is the innovator of the village banking methodology in microcredit and is widely regarded as one of the pioneers of modern day microfinance. With its headquarters in Washington, D.C., FINCA has 21 affiliated host-country institutions (affiliates), in Latin America, the Caribbean, Africa, Eastern Europe, the Caucasus and Central Asia. Along with Grameen Bank and Accion International, FINCA is considered to be one of the most influential microfinance organizations in the world.

    Quality Assurance Officer


    About the Job
    FINCA Nigeria seeks to employ  an individual who is dedicated, self- motivated and highly organized, and proactive that can analyze, verify and validate artifacts and deliverables, procedure and processes; regularly providing risk assessment and other feedback to management to mitigate risks. Also possess the ability to identify and address gaps, recommend improvements, and ensure a consistent optimal level of quality for all deliverables. Mainly the focus for this position is the ability to develop and execute software test plan to enable for identification of core-Banking software problems and their causes.

    KPI/Duties and Responsibilities

    • Install, maintain, or use software testing programs
    • Configure recreations of software production environment to execute testing of software performance and document software testing.
    • Carry out user acceptance testing and provide appropriate feedback around Operations abilities and limitations in supporting Flexcube users.
    • Identify operational issues coming up on daily basis and offer alternative solutions
    • Train and develop new staff on operations processes and procedures.
    • Test system modifications to prepare for implementation.
    • Do data entry activities for all new and changes on parameterization.
    • Ensure the quality assurance on data entry into the parameterization sheets according to business requirement, on allocated areas being managed.
    • Provide clarification of the parameterization of subsidiary products in comparison to business requirements and ongoing discussions to F/Nigeria         business team.
    • Document software defects, using a bug tracking system, and report defects to software developers.
    • Identify, analyse, and document problems with program function, output, online screen, or content.
    • Create or maintain databases of known test defects.
    • Document test procedures to ensure reliability and compliance with standards.
    • Investigate customer problems referred by technical support.
    • Provide feedback and recommendations to developers on software usability and functionality.
    • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
    • Design or develop automated testing tools.
    • Coordinate user or third party testing.
    • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
    • Provide technical support during software installation or configuration.
    • Evaluate analytical methods and procedures to determine how they might be improved.
    • Assist in additional projects /tasks as is needed by the business.
    • Identifying operational issues coming up on daily basis and offer alternative solutions.
    • Train and develop new staff on operations processes and procedures.
    • Collect FINCA Nigeria business processes and operational processes that are associated with Core Banking System.
    • Accountable for reviewing both interface and functionality and measuring product appearance and performance against the standards and requirements determined at the start of the project. Collaborate with User Acceptance Testing team on test approach to ensure highest possible software quality and deliver maximum business benefit.
    • Communicate test progress, test results, and other relevant information to project stakeholders and management.

    Qualifications and Experience:

    • BSc/HND in Computer Science (preferred).
    • Minimum of 1- 2 years’ experience in Quality Assurance or testing
    • Knowledge of relational databases, preferably SQL/ Server database management and store procedure programming level.
    • Knowledge of FLEXCUBE software                  

    Critical Competencies:

    • To perform this Job successfully, the individual should demonstrate the following competencies:
    • Relocation Ability: Willingness to relocate to Owerri, Imo State.
    • Analytical Thinking: Analyzing information and using logic to address work-related issues and problems.
    • Problem Solving: Ability to anticipate problems and proactively takes measures to control or minimize them.
    • Team Work: Ability to work as a team member and build relationships.
    • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
    • Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

    Key Deliverables:

    • Turnaround time
    • Accuracy

    Key Relationship:

    • IS Manager
    • Credit Manager
    • Head of Banking Services
    • Application support

    Method of Application

    To apply for this position, go to Finca's Career Page on Simplicant

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