• New Job Vacancies at Huawei

  • Posted on: 16 November, 2015 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at Huawei Technologies Co. Ltd.
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  • Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.

    Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

    Tools Specialist

     

    Job description

    • Assist in developing and maintaining tool infrastructure including ITSM, ITOM and Workplace enablement toolset.
    • Hands-on responsibility over the monitoring & control system of infrastructure and applications.
    • Responsible for the ongoing activities of the monitoring & control tools: installations, upgrades, solving problems, vendors relationship.
    • Responsible to configure the M&C tools including ongoing inspections and constant improvements.
    • Develop scripts, reports and other solutions for monitoring
    • Reduce false alarms and support alert analysis.
    • Provides 7x24 support on a rotating schedule.
    Desired Skills and Experience
    • First degree or equivalent in a relevant discipline.
    • Familiar with at least one or more of BMC/IBM/HP/CA TSM toolset to implement, design and consult.
    • Familiar with at least one or more of VMware/Cisco/Microsoft/Redhat/IBM/Oracle toolset or Open Source IT Operation (ITOM) tool suite to monitor performance, capacity and health check.
    • ITIL certification is preferred.

    go to method of application »

    Remote Monitoring Engineer

     

    Job description

    • Monitors and ensures compliance with the internal policy and procedures, provides support for the Information Technology infrastructure including vendor escalation, takes inbound vendor calls and works with them or routes them to the appropriate resources, manages inbound employee calls and identifies and escalates internal issues.
    • Perform proactive monitoring of servers, databases and network devices 
    • Update assigned tasks in a timely manner; escalate as required to management, vendors and clients. 
    • Ensure proper escalation during outages or periods of degraded system performance, problem resolution and customer satisfaction.
    • 24/7 monitoring requires a flexible schedule with weekend and evening support 
    • Good writing and reading skills 
    • Excellent follow up and time control skills 
    • Ability to assess the impact of different network problems
    Desired Skills and Experience
    • First degree or equivalent in a relevant discipline.
    • Minimum of three (3) years relevant work experience.

    Method of Application

    Interested and suitably qualified candidates should click on preferred job titles to apply online.

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